PaycomPaycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Garrett S.
Our experience with Paycom has been great. The mobile app is extremely easy to use. The user interface is very intuitive. Onboarding, requesting time off, viewing payroll, and more just from the app on your phone!
Response from PaycomMay 6, 2024
We love to hear you're enjoying the convenience of our mobile app, Garrett! We appreciate your 5-star review. Thank you!
RRA T.
Very patient and helpful. Great customer service. Hands down one of the easiest companies to work with. I highly recommend them based on the their tech and customer service. Paycom is easy to use and we should have upgraded earlier. This has truly made our jobs easier.
Response from PaycomMay 3, 2024
Our mission is to simplify the employee experience, and we're delighted that Paycom has benefitted your organization. Thank you for the 5-star review!
Regina W.
SPIN ID-IMPLEMENTATION I have had the opportunity to work with Paycom Software for the past 2 years. It didn't start out great but with my new Dedicated Specialist- Samai Guzman, things have greatly improved. We recently went through a SPIN implementation, and it was seamless and smooth. We had an amazing team who supported us through the entire process. I would like to give a shout out to Brandi Defoor, Katie Martin, Joshlin Burden, Samai Guzman and Kourtney Pyle for your excellent customer service and proactiveness. This implementation team was AWESOME and did a GREAT JOB. We stayed on schedule, and the team was available to help every step of the way. Very helpful and knowledgeable. Thanks for a wonderful experience.
Response from PaycomMay 1, 2024
Regina, we are so pleased to hear about your Paycom experience. It's great to know Samai and the rest of our team have set you and your organization up for continued success with Paycom! We value top-tier client service, and your experience reflects our efforts to deliver just that! We appreciate your advocacy and for allowing us to serve your organization.
Ty L.
Quick and helpful service!
Response from PaycomApr 30, 2024
Thank you for the 5-star review, Ty! We're happy to hear you're enjoying our service!
John G.
I have had the opportunity to work with Paycom Software now for over 5 years. It has greatly simplified the Payroll and HR processes at my company; what was once complex and confusing is now a seamless part of our company.
Response from PaycomApr 25, 2024
John, thank you for the 5-star review! We're looking forward to continuing to serve your organization!
Jennifer J.
The implementation team did a great job. We stayed on schedule, and Paycom was available to help every step of the way.
Response from PaycomApr 19, 2024
We're thrilled to hear your implementation team has provided you and your organization with top-notch service, Jennifer! Thank you for sharing your experience!
Ryan
My implementation specialists, Cassie and Ry, were very kind, helpful, and patient throughout the process. The process was simplified by the templates and questionnaires they provided to gather required info and data. We wanted to begin 2024 on Paycom and we were able to make it happen with Cassie and Ry.
Response from PaycomApr 18, 2024
We are happy to hear about your implementation experience with Cassie and Ry! Thank you for sharing, Ryan. We appreciate your kind words!
Melissa C.
As we were comparing various payroll / HR companies to convert to, we were pleasantly surprised at all of the offerings Paycom has. And, Brandon Abate, our personal rep has been nothing short of amazing. He has helped us implement and been with us every step of the way. And answered a lot of questions we had. As a non profit, he went above and beyond. As did ALL of the Paycom team thus far! Cannot say enough thank yous for their help!
Response from PaycomApr 16, 2024
Melissa, we are thrilled to read your review! At Paycom, outstanding customer service is our top priority, and we're happy this is your experience! Thank you for your partnership and the 5-star review!
