PaycomPaycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Tim M.
Paycom make self-service and employee management easy. I get notifications in email for tasks due or over due, making it as easy as reading email to manage my team.
Response from PaycomJul 30, 2024
Tim, thank you for leaving us a 5-star review! We work hard to create a seamless user experience and are happy to hear that the self-service and employee management are easy to use. Thank you for your partnership!
Kate K.
Paycom's software is user-friendly and its customer service is top-notch! I definitely feel like using Paycom has simplified HR processes for me. Highly recommend!
Response from PaycomJul 30, 2024
Kate, we are happy to hear you are having such a great experience with our service! Our company's mission is to simplify HR and payroll processes our users so we're glad Paycom has been user-friendly. Thank you for the 5-star review!
Ryan
It works great. Paycom has been able to accomodate everything we need and they are continually improving and adding useful features.
Response from PaycomJul 29, 2024
Thank you for your positive review, Ryan! It's great to hear you're enjoying Paycom and its useful features! If you have any additional feedback, please reach out to our team at [email protected].
Wendy
We use Paycom for all sorts of things including Payroll, new hire onboarding, talent acquisition and benefits enrollment. Sometimes the response is slow or there is confusion on how to use a feature but the specialists are great at figuring things out with me. Someone is always available to help answer questions.
Response from PaycomJul 25, 2024
We're happy to hear that our team is always available to assist you. Thank you for leaving us a positive review! We value your partnership and If you have any questions, please reach out to our team at [email protected].
Alana V.
Everyone at Paycom has been welcoming, attentive, and knowledgeable since day one of my employment with Tuscan Brands. They are patient, and if out of the office, there is always another associate to help assist with any questions!
Response from PaycomJul 25, 2024
Alana, we're so happy to hear about your experience with Paycom. We're also grateful to hear you are receiving top-notch customer service. Thank you for the 5-star review!
GMC Payroll D.
Awesome customer service. We have been receiving excellent service from Shaq and Megan. They both really care about getting our issues corrected and provide excellent recommendations to do so.
Response from PaycomJul 23, 2024
We're so happy to read your review! Outstanding customer service is our top priority and It's great to hear that Shaq and Megan have been so helpful. Thank you for the 5-star review!
Darla Wellendorf, C.
From our first demo to implementation, our implementation Team was amazing! Julia Masson and Claire Posey are true Gems within your organization!
Response from PaycomJul 23, 2024
Darla, we're happy to hear about your implementation experience with Julia and Claire! Thank you for your partnership and leaving us a 5-star review!
Cenex F.
Love the control that it gives the employees and the freedom it gives HR. Very easy to use
Response from PaycomJul 22, 2024
Cenex, It's rewarding to know that Paycom has been a supportive addition to your organization. Thank you for letting us serve your organization and partnering with Paycom!
