PaycomReviews of paycom.com

I'm frustrated with the closed Paycom system and inability to integrate with basic technology like microsoft calendar or other video interviewing software. The customer service is not consistent. Today I was hung up on during a screen share.

Paycom has proven to be an invaluable resource. The customer service is exceptional, the system is highly effective, and regular updates consistently meet our needs. Our representative, David C., is outstanding as well. Having utilized Paycom across multiple employers, I can confidently say that I am thoroughly impressed with their services.

The Paycom implementation staff is very helpful and responsive. The support staff once you’re set up is also very helpful and quick to respond!

The EES is pretty user friendly & there have been no complaints from staff using the mobile app.

The training videos Paycom puts out are easy to understand and follow along. You are able to ask questions during the training as well. The best part is you receive an email of the training to be able to watch over as many times as you want or need so you can fully understand the training or to be able to ask your specialist questions if you are unsure of anything in the training.

I've attended several of Paycom’s webinars covering new updates, features, and enhancements to their platform, and they have consistently been valuable. The presentations are professional, easy to follow, and packed with practical information. Paycom offers a wide range of capabilities, so it’s easy to overlook features that could improve efficiency. These webinars do an excellent job of highlighting useful tools and demonstrating how to use them effectively in real-world situations. The training has helped me discover features that save time, streamline processes, and allow me to better support our employees. When I need additional assistance, I can easily access Paycom’s online resources or reach out to my dedicated representative for support.

Paycom is a terrible app. It's extremely slow, not intuitive, and just hard to use. The most recent update, the new paycom just made it worse.. it's terrible, but I'm forced to use it :(

I was trying to change a password and after the many steps I finally changed it. When I logged out I went to see if it worked and for some reason the password was "wrong" which I later found out was a complete lie because when I tried to change it AGAIN I tried putting the old password and it said I couldn't use old passwords but before it was saying it was wrong. So I go to actually put a new one and guess what that one was WRONG AGAIN.