PayCargoReviews of paycargo.com

Very fast customer service Samantha is the best

I had an issue where I double-paid for a shipment. Samantha helped me resolve the issue quickly, and effectively. I was very impressed with her ability to follow up on the problem and get it squared away within a few hours. Great Job Samantha!

Amazing customer service was given. Employee took their time to listen and help me resolve my situation by finding my receipt, correcting my email and send it to me. Call got disconnected and she managed to find my number and return the call. Service like this is rare to find these days and I greatly appreciate it. This is my 1st time using this platform and not my last I will definitely refer paycargo to fellow Fleet owners and Customers.

Fast and friendly help when it came to refund issue, by Samantha S.

We had a payment issue that our company created due to lack of knowledge As soon as I sent an email describing the issue, Samantha responded within minutes. I was really surprised and pleased at the immediate and quick response. The issue was resolved within a 1/2 hour. I wish every company resolved issues this fast :) Thank you Samantha and PayCargo for your excellent customer service.

Wrote to PayCargo's support team in an emergency via their link (like a few times before) to get two payments made in error get fixed. Within a few minutes I was copied into their response to my vendor for the one and got a refund confirmation for the other. Very much appreciate this fast, effective and much needed help by Samantha. Excellent service provided here!! You took a lot of hassle off me. Thank you!!!

Top notch customer service. You made a payment to the wrong vendor, they will constantly call/email the vendor to get it resolved for you. Jordano, Samantha and Jessica were very patience and knowledgeable.

I made an error on a payment that was quickly fixed by Samantha S. ***Thank you for making my request a priority and offering a solution with only 1 quick email***