Shona B.
Customer service
Customer service is always very helpful, friendly and quick to respond. Any issues are resolved quickly.

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PayCargo (paycargo.com) has 452 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Administration & Services · Miami, Florida
Excellent

Administration & Services · Largo, Florida
Excellent

Administration & Services · Miami, Florida
Excellent

Administration & Services · Jacksonville, Florida
Excellent
Showing 406 reviews with 5 stars · Clear filters
Shona B.
Customer service is always very helpful, friendly and quick to respond. Any issues are resolved quickly.
Binh
My customer service Juan was so helpful and patience to get to me through the convoluted process. He stayed on the phone with me until it was completely resolved which was almost an hour with multiple accounts opened on various platforms. I can't thank you enough.
Response from PayCargoOct 1, 2026
Thank you for your thoughtful feedback and highlighting Juan. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
TommyG
Several factors led to the five star rating. The call was answered very promptly. The conversation started with introductions and the service was exceptional. Juan knew his systems and was able to find all the requested items and responded with documentation while still on the call and confirmed receipt before ending the call. An easy, complete and very helpful call for our company.
Response from PayCargoOct 1, 2026
We’re so glad to hear that your experience with PayCargo has been a positive one. Providing reliable, supportive service is important to us, and we’re glad to be a partner you can rely on. Thank you for your thoughtful feedback and highlighting Juan. We will be sure to pass along the message to him. - The PayCargo Team
Margo
Had a difficult time using the Hyperlink provided by our Vendor. Had to contact PayCargo and the person handling our issue was very knowledgable and corrected the problem right away. Please with the service provided.
Response from PayCargoOct 1, 2026
We appreciate you taking the time to share your experience! We’re glad to hear that your experience with PayCargo has been a positive one. Providing reliable, supportive service is important to us, and we’re glad to be a partner you can rely on. - The PayCargo Team
Jennifer
I had an issue while attempting to create a new transaction and Juan was able to help me out so I can get the invoice paid. Certain fields were grayed out so I was unable to move forward.
Response from PayCargoSep 23, 2026
Thank you for your thoughtful feedback and highlighting Juan. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
Mont B.
The customer service was very professional and the agent that helped me was Juan B. He went above and beyond to help with my issue. He was very knowledgeable and helped me resolve the problem in a matter of a few minutes. Great Service!
Response from PayCargoSep 21, 2026
Thank you for your thoughtful feedback and highlighting Juan. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
Mirta L.
we would like to congratulate Rudy for the help on our registration this morning, he did an excellent job
Response from PayCargoAug 19, 2026
Thank you for your thoughtful feedback and highlighting Rudy. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Rudy. - The PayCargo Team
Babette T.
Great service by Juan he stayed with me through all of my technical incompetence until the transaction was complete
Response from PayCargoAug 10, 2026
Thank you for your thoughtful feedback and highlighting Juan. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team