Carl en Petra M.
Don't buy here
Don't buy here! They mess up and let you pay for it! I needed a white German Shepherd on a mug, it was not on the list with the mug, but it was available with other products. I asked beforehand if it was possible to get the German Shepherd on the mug and was told that was perfectly possible and got instructions how to proceed to get that done. I ordered two mugs, for one I asked the modification from Husky to white German Shepherd as I was told. I got a preview, but they made a mistake in the modification. I immediately emailed back and got a new preview, but that was also not correct. This process repeated itself several times and they even started messing up the other mug I ordered. My replies were very clear with a list of what it should be per mug (name girl, name dog, dog breed, etc). And then out of nowhere I got a shipping notification without a preview. They managed to mess up both the mugs I ordered, so even the mug needing no modification at all now had the wrong dog breed on it. I mailed again, but they told me there was nothing to be done about it. They are sorry for the mistakes and gave me a 20% discount... So here I am with two messed up mugs and still charged with 80% of the bill. I emailed them again, but they no longer respond. The products are really nice, but they mess up time after time, seemingly get tired of it, just ship out and let you pay for it...