PawsionateReviews of pawsionate.com

My order did not arrive and they will not credit me back unless I spend $20 to order more then they will resend my original order. Make it right and either refund or send my order to the correct address. They stole $37.78.

Terrible customer support Binkey needs to get his act together 3 failed delivery dates

Had issues from day one, product shipping was long and then never arrived. I had several emails back and forth with the company and they would not do anything about paying for the product and never receiving it. They tried blaming my post office , but I have cameras and the post office never delivered the product so it was never resolved. Paid $32 for a coffee cup I never received.

Despite giving a full address, the label was not addressed correctly and after 7 days without any help from anyone at Pawsionate and numerous emails, I was able to contact Aramex and sort it out myself. Parcel has just arrived and despite ordering a large t-shirt the size is that of a childs. STAY CLEAR OF THIS ONLINE COMPANY

The order reached the destination country, but the delivery was suddenly marked as unsuccessful. I was available all day, yet no delivery attempt was made and no one contacted me. Customer support only sends generic responses and shifts the responsibility to the shipping carrier instead of resolving the issue. I would not recommend ordering from this store.

I WISH I HAD READ ALL THESE NEGATIVE REVIEWS FIRST!!! DO NOT BUY IF YOU ARE EXPECTING A PRODUCT FROM UK ARRIVING IN GOOD USABLE CONDITION. TOOK AGES COMING FROM CHINA AND WHEN IT DID, SHOCKING UNWEARABLE CONDITION Disgusted with LACK OF EMPATHY and resolutions from jamie and how rude his responses have been. Product arrived in unsatisfactory condition, mis shapen and not even usable but i accepted a 50% refund of the bill. 50%of the product price was actually issued, when the main issue was actually the postage !! I will not be ordering again and this could have been placated by correct reinbursment. NOT INTERESTED IN CUSTOMER SATISFACTION. Go elsewhere as I will be

I purchased a shirt for my mother for xmas. She is a 200 LB 80 year old woman and we ordered a 2xl . The first order was sent to us and the shirt was a child size. I ordered again the same size everything and again was sent a child size. I wrote back again and was further humiliated by asking me the sizes and measurments tat the shirt was. Abvousley telling them what they did wrong again wasn t good enough. I again told them what size they sent. In the meantime my mother in law never gor anything fr xmas because of them. I thought the customer was the one whose supposed to be right. I will never order form you folks again and will take every opportunity to share with others what they do to there customers.

Thought this was uk company - Chinese 18 day delivery constant messages eventually arrived looked grubby not even in a separate wrapper.This was a baby vest very expensive and poor quality.Would not buy again from this trader very disappointed