PawsionatePawsionate is listed under Wedding & Party in California, California.
Pawsionate (pawsionate.com) has 1,976 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingWedding & Party · San Clemente, California
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Wedding & Party · Gold River, California
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Wedding & Party · Long Beach, California
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Wedding & Party · Victorville, California
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Showing 38 reviews with 3 stars · Clear filters
Nagore
Después de 10 días esperando respuesta ,por fin han solucionado el problema. Gracias
Response from PawsionateOct 26, 2023
We have noticed your inquiry. However, we want to confirm that we did indeed respond to your email, rather than the situation where you only received an automated email and didn't receive a response, as you mentioned. For further information, please check your email and respond via email so that we can move forward with the ticket.
Raffaella
The T-shirts are very nice, the cotton is good and the design lovely. Unfortunately, said design starts peeling almost immediately, after washing the shirt a few times it's ruined. What a pity.
Response from PawsionateSep 14, 2023
Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At Pawsionate, we strive to provide the best experience we can for our customers. Please reach out to us at [email protected] with your order ID so we can check and provide further assistance regarding this issue. We would love to make things right if you could give us another chance.
André P.
3/5: - Quality is ok (looks good but not for the price); - Costumer support also came through; - It doesn't seem that they have that much control over their distribution network and this is one of the biggest red flags for online shopping, for me. My context: Ordered and item that took around double the expected time. I reported it right away, and despite at first my e-mails were replied with what it seemed to me copy/paste messages, after a while I felt someone truly was looking into my situation (despite some issues explaining the logistics seemed a mess) and I have now the order with me. I wouldn't recommend buying on impulse.
Justin C.
Cute, but quality was very poor. I really thought the shirt would have been softer, very hard, rough fabric
Tiffany
I purchased a premium sleep shirt with person and dogs on it and it came exactly as I created it and very quickly. However, I was not impressed by the quality of the shirt, no idea how this is 'premium'. Also, buyer beware, you only have 3 hrs to cancel an order once placed.
Deb
I ordered the "Best Cat Dad" mug. The paragraph that is included on the mug is perfect. My problem is the printing of the names under the cat's. The cat's appear to be walking across black planks and their names are printed in black. They are next to impossible to read. I just contacted them today so I will update when I get a response.
Response from PawsionateJan 3, 2023
We apologize for your poor customer experience. We aim to provide the best service to all our customers, and as you can see from the other reviews, your negative experience was truly an exception. You have our word when we promise not to let this happen again. Looks like one of our team members is already working on your issue. Let's continue that conversation to ensure your concerns are addressed. Please accept our heartfelt apologies in the meantime.