PawsionatePawsionate is listed under Wedding & Party in California, California.
Pawsionate (pawsionate.com) has 1,976 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingWedding & Party · San Clemente, California
Excellent
Wedding & Party · Gold River, California
Excellent
Wedding & Party · Long Beach, California
Excellent
Wedding & Party · Victorville, California
Excellent
Showing 307 reviews with 1 star · Clear filters
Eric W.
Never received item, no help from Pawsionate, UPS or USPS. Customer service slow to respond then does zero to resolve the issue.
Response from PawsionateSep 12, 2022
Thank you for letting us know about this, Eric. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. As soon as the investigation is completed, we will reach out to you via your email address.
debra F.
the quality and size of shirt are spot on. but the quality of my dog's pic... is very disappointing. unless you hold the shirt just right you can not see my dog, looks like a smear of mud, with 2 eyes
Response from PawsionateJun 9, 2022
Hi Debra, we always aim to deliver a great experience, and we are gutted when we don’t meet your expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Robert L.
Company does not back up their product. Sizes do not compare to normal sizes.
Response from PawsionateJun 1, 2022
Hi Robert, we are sorry that your experience was not an amazing one. At Pawsionate, we strive to provide the best experience we can for our customers. We will reach out to you shortly to address the issue you've had with Pawsionate. We're sure we had failed you earlier and would love to have a second chance to make amends.
Mr John B.
Put in an order for a Mother's Day T-Shirt and had confirmation email but no tracking number sent and no delivery ever attempted. Eventually had to put in a claim to get my money back. This may be a genuine company but seems to be run by only one person who can not keep up with orders. Will not be ordering again
Tanya
I'm pretty sure this company is not actually based In the USA. I had a simple order of 2 shirts both delivered incorrect size and printing then after much to and fro we arranged a new delivery. Received the new shirts and the sizes both incorrect. They tried telling me this is what I ordered, however it definitely is not. Don't buy from this company, they will not give you money back but offer you to re-purchase a product they supplied incorrectly with 50% discount how can they even operate.
Suzanne W.
Extremely disappointing experience. Ordered in November, Xmas gifts, which their promo said was within timeframe to supply. Never received a tracking number; have followed up since late December to ascertain order status. Support desk says its investigating each time; two supposedly replacement orders but went into the same 'loop' each time. Requested a refund in the end and then they tried to keep postage paid which I challenged as by their own admission my order was never even despatched. Finally just got my refund, but felt throughout I was being scammed. Never again!
Shaleeni R.
Really disappointed with this company. They delivered me the wrong T-shirt , they don't reply to my emails and I have not eceived my t-shirt yet. Real scammers.
Fiona S.
100% bad review. Faulty shirt. No response. Crap company with 0 customer service. Don't use them.