PawsionateReviews of pawsionate.com

4.21,976 reviews
Wedding & Party
1968 S. Coast Hwy, Suite 5678, Laguna Beach, California, California

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Pawsionate

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About Pawsionate

Pawsionate is listed under Wedding & Party in California, California.

Pawsionate (pawsionate.com) has 1,976 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: pawsionate.com
Website: pawsionate.com
Category: Wedding & Party
Location: California, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 18% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pawsionate reviews

Showing 307 reviews with 1 star · Clear filters

Kitty
Oct 17, 2025
Poor customer service and no order
Poor customer service and no order or refund very disappointed ☹️ . I have reached out to the customer service contact link and been advised there is no further help they can offer. .
Response from PawsionateOct 21, 2025
We’re very sorry to hear about your experience and completely understand your disappointment. That’s not the experience we want for our customers. Please reach out to our customer support team through the link below so we can review your order details and assist you with a resolution as quickly as possible: https://pawsionate.com/pages/contact-us
Julie A.
Oct 15, 2025
I ordered 2 sweatshirts 1 for my…
I ordered 2 sweatshirts 1 for my daughter and son-in-law. The idea is lovely but the quality is shocking. I would have paid more for the lovely idea. I’m not giving them and putting in the garbage!
Response from PawsionateOct 15, 2025
We’re very sorry to hear that you were disappointed with the quality of your sweatshirts — we completely understand how frustrating that must be, especially when the designs were meant as thoughtful gifts. Please reach out to our customer support team via the link below so we can review your order and assist you further: https://pawsionate.com/pages/contact-us
Bari Lynne N.
Oct 14, 2025
Pawsionate
Update on my first review. After receiving my tumbler without the personalized names on it Pawsionate informed me I used the wrong font to place my order and they could not print the names. Why didn’t they let me know that before sending out the order with nothing on it! Now they want $15 to redo it. No thanks Horrible customer service. Be very careful if you order anything from this company!!!!
Response from PawsionateOct 14, 2025
We’re very sorry to hear about your experience and completely understand how frustrating this situation must be. That’s certainly not the experience we want for our customers. Please reach out to our customer support team through the link below so we can review your order details and look for the best possible solution: https://pawsionate.com/pages/contact-us
Diana M.
Oct 14, 2025
Stick to mugs; clothing sizes are WAY off
I have ordered from this company 4 times but the last order was a disaster. It was a sweatshirt and the sizing was all over the map. The sleeve length was a 'large' as was the length of the garment. I ordered a medium. They refused to make it right so I will never order from them again.
Response from PawsionateOct 14, 2025
We’re truly sorry to hear about the issue with your recent order and completely understand your frustration — especially after having positive experiences with us before. Please reach out to our customer support team via the link below so we can review the details of your order and assist you further: https://pawsionate.com/pages/contact-us
Ant C.
Oct 11, 2025
Shocking quality
Please be careful when ordering anything from this company, we ordered a personalised glass for my daughter, when it arrived it was cheap nasty plastic, they have refused to give me a refund. They said they don't have a return or refund policy. Absolute rip off. The item is definitely not as described
Response from PawsionateOct 12, 2025
We’re very sorry to hear about your experience and that the item didn’t meet your expectations — we completely understand your disappointment. Please reach out to our customer support team through the link below so we can review your order details and help find the best possible solution for you: https://pawsionate.com/pages/contact-us
customer
Oct 8, 2025
Because I ordered a Christmas jumper
Because I ordered a Christmas jumper. As as I expected it won’t arrive . As I’ve been conned. Again so I suggest people do not get involved with these people
Response from PawsionateOct 9, 2025
We’re truly sorry to hear about your experience and completely understand your frustration. That’s definitely not the experience we want for our customers. Please reach out to our customer support team via the link below so we can review your order and provide assistance right away: https://pawsionate.com/pages/contact-us
Jaime Farrach Gadala M.
Oct 8, 2025
Nunca recibí el producto que compré
Nunca recibí el producto que compré
Response from PawsionateOct 9, 2025
We’re very sorry to hear that you haven’t received your order yet — we completely understand how frustrating this must be. Please contact our customer support team through the link below so we can review your order details and assist you right away: https://pawsionate.com/pages/contact-us
Stephen L.
Oct 6, 2025
The baseball cap was ok
The baseball cap was ok, but the printing on it was so small that it's really not worth getting it done. You cannot see the characters that you have chosen unless you go up really close with glasses or a magnifying glass
Response from PawsionateOct 6, 2025
We’re sorry to hear that the print on your cap didn’t meet your expectations. We truly appreciate your feedback and would like the opportunity to make it right. Please contact our customer support team through the link below so we can assist you further: https://pawsionate.com/pages/contact-us

PawsionateReviews of pawsionate.com

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Poor customer service and no order

I ordered 2 sweatshirts 1 for my…

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Stick to mugs; clothing sizes are WAY off

Shocking quality

Because I ordered a Christmas jumper

Nunca recibí el producto que compré

The baseball cap was ok

About Pawsionate

About these reviews

More in Wedding & Party, California

After The Tone

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Pawsionate reviews

Poor customer service and no order

I ordered 2 sweatshirts 1 for my…

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Stick to mugs; clothing sizes are WAY off

Shocking quality

Because I ordered a Christmas jumper

Nunca recibí el producto que compré

The baseball cap was ok