PawsionateReviews of pawsionate.com

Never again. I ordered a very special Xmas decoration and paid £23 for it. The item did not get delivered. I have sent over 40 emails and only 4 have been answered all saying the same thing check deliver address. . The Chinese company that makes/delivers have no customer support. They said the item was delivered. It was NOT. I have tried everything and still nothing. I told them I didn’t want to leave a bad review as maybe it was a simple error. But it has now been 5 weeks and nothing I asked for proof of delivery and nothing. I have proof of everything I had said.

Received a "sweater" as a gift. The print quality was horrendous compared to the listing image. The material isn’t clearly described—the label just says “soft material”—and it’s so thin you can literally see through it. The listing claims the image may differ due to lighting, but it’s clear the product image is AI-generated and pasted onto a generic model, not an actual photo of the product. Very misleading.

Extremely poor quality. The overall quality of the top I ordered is nothing like the photo on my original order. The material is thin, see through and the colours are feint. So disappointed. I emailed them to complain and ask for a refund and got an email back saying it was an automated reply and there was no email contact with this company. Extremely poor customer service for complaints too.

Ordered this item more than a month ago. The tracking is terrible. I’m so disappointed that it’s not coming for Christmas. Will never order from them again.

I bought a jumper as a gift, it is the worst quality garment I’ve ever seen

It is FAKE and they DO NOT DELIVER

Despite sending a large amount of emails to them they took my payment and stopped replying to me. I tracked my parcel they said was delivered but clearly hadnt been this place must be a SCAM

Glass is so thin.....broke the first time i washed it. DO NOT BUY. Cheap lettering.....not worth a quarter of what i paid (£28). Don't waste your money. No refunds or cancellations given (after 3 hours of ordering). Took more than 3 weeks to receive cheap, fragile item. YOU HAVE BEEN WARNED.