pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

6,520 approved reviews, newest moderated first

Mufalacik
Feb 9, 2026
The app is very neat and easy to use…
The app is very neat and easy to use and I know for a fact the pet sitters are reviewed very carefuly through a whole process - as I became one myself. I have nothing but great experience with this app
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Anya C.
Feb 9, 2026
What a great service
What a great service. Used pawshake in Blenheim so we could do a wine tour. Fantastic to know my dog was in safe hands at someones home all day. Highly recommend this service. I had great communication and updates through the day.
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bidbod
Feb 9, 2026
Our pet sitter Sophie was amazing and…
Our pet sitter Sophie was amazing and treated our dogs so beautifully. We also came home to a spotless house and very happy dogs. Will def use Sophie from PawShake as our dog sitter
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Stephanie M.
Feb 8, 2026
Excellent service
My cat sitter was able to visit us at my home prior to me leaving for my trip, and she was very good about confirming that everything was going as planned prior to my departure. She was kind enough to send pictures of my super senior cat nuzzling with her and eating - my cat was obviously very comfortable with the sitter as she did not hide away. This service is also very affordable and has given me the confidence to travel again while using their services. It was a pleasure using Pawshake. I traveled from Jan 27 - Feb 2/26.
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Marjan
Feb 8, 2026
Fijn dat je een paar dagen weg kan…
Fijn dat je een paar dagen weg kan zonder zorgen!!
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vvan O.
Feb 8, 2026
Het contact met Pawshake is makkelijk…
Het contact met Pawshake is makkelijk en duidelijk. Mijn kat en ik zijn erg tevreden. Onze oppas was geboekt voor 1 X per dag. De kennismaking was heel positief, zij kwam meteen vertrouwd over. Tijdens mijn afwezigheid kreeg ik dagelijks update’s en foto’s. Dat gaf een gerust gevoel. Ik ben blij dat ik Pawshake hebbontdekt.
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Janine T.
Feb 8, 2026
Elise is amazing
Elise is amazing - kind and caring and really prompt on all comms. Highly recommend.
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Maureen W.
Feb 6, 2026
Whatch out for these dog sitters on paw…
Whatch out for these dog sitters on paw shake they just want the money it could be dangerous if they lookes after your dog .
Response from pawshake.comFeb 28, 2026
Hi Maureen, Thank you for sharing your feedback. Pawshake provides a platform for sitters to advertise their services and offers veterinary coverage for bookings made through our system — sitters are independent providers, not employees. To ensure a safe and reliable experience, we encourage all pet owners to follow Pawshake’s onboarding procedures, be discerning when selecting sitters, and always meet the sitter in person before confirming a booking. If your concern is regarding a particular sitter, it would be responsible to report the issue to our support team. Pawshake is a community, and community reports help us regulate and keep the platform safe for everyone. When these steps are followed, Pawshake is a very reliable and safe service. Kind regards, Pawshake Support
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