PawradeReviews of pawrade.com

Thank you for our sweet goldendoodle

Pawrade is great - the real deal! I had dealt with a scammer prior to finding Pawrade and they put my mind at ease by quickly answering phone calls and e-mails and keeping in communication during the process. Would recommend 100%!

What a dream of an experience! My puppy is everything I hoped for.  She’s super sweet and loves cuddling.  My breeder answered all my questions, was very responsive but more importantly actually cared.   As far as Pawrade goes..  I didn’t think a company could be anywhere near this level of awesome but the Pawrade team is top notch, informative and super friendly.  Love love love!

* I would go through BBB, however Pawrade isn’t appearing as BBB accredited and their reviews are currently not able to be seen online. Next Day Pet reviews can be seen on BBB. Pawrade informed me they are in some way related to or known as or are nextday pets on one of our calls. Be prepared if you are leaving anything other than a positive review here! Even Pawrade admits to over 10 hours of communicating with me since my one star review went up; and there is nothing calling to yell at me, threaten me, or talk to me will change. Anyone, including Pawrade, wanting to see the emails, texts, and learn what was stated on Pawrade’s recorded calls for verification of my horrid experience please contact me (I am on FB). And thank you to those that have shared their experiences with me already. It seems it’s a tough go if you leave an honest poor review.* The puppy I bought came from a licensed dealer that hasn’t been a licensed breeder since 2013 according to the USDA website. At this time the USDA cannot confirm to me that she is a licensed breeder, and according to the USDA the inspections differ greatly. She currently has listings visible online of many (at least 7) breeds of dogs with multiple litters for sale and NOT a specialized licensed breeder of up to 2 or 3 breeds and litters as Pawrade claimed to me on recorded phone calls. On an inspection report in March of 2020 there were more than 90 dogs in the kennel of the breeder. Terms used on the kennel’s site are terms listed on warning signs of breeders you may not want to support. I would have chosen not to, had I known. I bought a puppy. I got a puppy. My issue is with Pawrade. And my overall experience with Pawrade has been horrible. I would never knowingly have bought the puppy and financially supported the environment (more than a few breeds, kennel raised, numbers of puppies higher than I am comfortable with) this puppy came from; even if it is a blue ribbon “kennel”. I am consulting with others as to whether the situation with Pawrade falls under online false claims based on statements on the Pawrade website, recorded verbal statements, and contracts. I HAVE NEVER REQUESTED A REFUND. I was asked if I wanted a refund and I said NO! (Once again this is on a recorded call) I did communicate my findings of the quantity of breeds and puppies involved in the kennel my puppy came from to Pawrade in case they were unaware. (In my opinion and experience, this puppy is the least socialized puppy of any puppy of any breed that I have met in my decades on earth. I have never gotten a puppy raised in a kennel nor with this quantity of dogs, however. I changed puppy’s name so I would never expect her to come to a name yet; I am referring to other aspects of socialization) The conversation with Pawrade was combative and stressful with raised voices as I’m sure they’ll illustrate in their reply to this. After that, I left a one star review, then I experienced another high stress, confrontational call ...and then a warning that I could be sued for my review...by “ownership”. Multiple calls totaling hours. After the second call and attack, I asked to not be contacted again. But that was not the end. My review has nothing to do with my absolute horror that Swirl got away from me and this is no one’s fault except my own. My review is regarding Pawrade not the puppy. I never said I wanted to give her back, get an exchange, or get a refund nor thought anyone was at fault except me. Just see how awful Pawrade will be when there is an issue, feedback, or concern after payment! Thank goodness I didn’t actually want or need any sort of assistance or cooperation from them. Their communications serve as an illustration of their company culture, I’m left to assume. I’ve endured personal attacks and changing stories about the breeder’s personal life situation that don’t address why they told me the puppy was from an environment different than the truth. I’m dealing in facts not looking for justification. And at this point the threat of a lawsuit was just texted to me from Pawrade/PetPay. I wonder why they only have positive reviews?!

Not happy with what was promised and with the payment for the puppy

Finding Casey was a great experience from start to finish. It was easy to find the puppy that matched my need. It was important that my puppy came from a reputable breeder. I was super happy with my puppy’s care. Best part, Casey was delivered to my door and I was informed throughout the entire process. I highly recommend Pawrade to my friends and family.

Working with Pawrade has been a dream. We got our little Shihpoo (Piper) from a breeder in MO. The Pawrade team made me feel so at ease with the process. Seamless. Tania was so knowledgeable and helped answer all my questions. From sales to travel to the breeder. Our little Piper arrived via ground transport happy, healthy and bouncy. She is the light of our lives even though potty training is not the light of our lives. ;) She is getting there though. Baby steps!! Thanks so much, Pawrade! You made this skeptical girl a big believer in what you do. Highly recommend!

I enjoyed working with the professionals at Pawrade. All were helpful, friendly, communicative, knowledgeable and responsive. Our cockapoo is adorable and well socialized. We feel very lucky to have found her. Our vet gave her a thorough physical and found her to be in almost perfect health (I'll explain below). She was initially concerned since Shaylee was from Missouri and she said Missouri is a state known for many puppy mills. I have no reason whatsoever to believe that Shay was from a puppy mill, however, a fecal test exposed that she has 3 different types of parasites in her digestive system. These parasites are transferred from animal to animal by feces contact in close quarters. Any one or all of them could have caused Shay serious illness or death. Further, they could have been passed onto another dog in the household. We immediately started her on 2 different prescriptions to get rid of them, and she seems to be doing well. The parasites are the reason I've deducted one star. A fecal test should be a requirement of the breeders before sending the puppy. It is impossible to get the results of a fecal test within the 3 days required by Pawrade for the pet to be seen by a vet. If something terrible had happened to Shay as a result of the parasites, it would have been after the 3 days, and as I understand it, we would have had no recourse with Pawrade or the breeder. We feel fortunate and happy that this problem was caught and is being remedied, and delighted to have Shay as part of the family.