PawradeReviews of pawrade.com

Everyone was very kind and helpful. My only issue was there wasn't alot of screening about the home the puppy was going to.

Overall we are very pleased, we got a healthy, happy,and loving puppy. The only reason I didn't leave a five star is because i had four different contacts not including petpay and the delivery people. They want you to do so many things to verify and make sure you're a good home(which is great) but it was very confusing and finding everything that we needed to do ie: vet check, insurance, transfer of ownership i was checking multiple chat sessions,emails, text messages. If they could organize everything a little better and give you one contact it would have been a much less stressful week. But again we are super happy with our puppy and would use them again.

Everything went just as they said it would. The representative, the concierge, the breeder and the transport folks were all fantastic! I highly recommend Pawrade!

The Pawrade experience of purchasing a puppy was easy and there was lots of communication about any questions we had. The only complaint was about the transportation. There was some miscommunication about when Milo would be picked up and delivered which made us a bit nervous, but it was eventually cleared up and we received Milo right at our doorstep. We took him to the vet within the 72 hours required and was given a clean bill of health besides a small amount of stress colitis from travel, which is to be expected. Milo is sweet, smart and an adorable example of the mini dachshund breed. If Pawrade improved their transportation service communication they would definitely get 5 stars.

Great Service! Prompt and detailed responses. Very helpful. Love my puppy. The breeders were amazing too.

I had done research for 2 years before actually getting my dream dog a Frenchie. In May of 2021 I found Pawrade I read the reviews, went on trustpilot & there were definitely more positive reviews than negative. And I really read every single bad review- honestly most of the bad reviews were in 3 categories: —-people not reading their agreements properly —frustrated with the breeders not being available to talk with —-or a sick puppy after travel. I choose to read everything carefully their policies /I also prepared myself for somewhat poor communication from the breeder, I looked at it like the breeder hired Pawrade to list their puppy & deal with the buyer -Pawrade has most information and if they don’t they will get it for you, I also did my research and a tiny puppy who is put through a lot of stress especially from first time leaving it’s mom, getting on a flight or traveling long distance is gonna have a weakened immune system & to be just be ready to give this puppy TLC n proper vet care/ DOGS ARE EXPENSIVE/ I have a mixed small 4yr old dog who I’ve spent 15k on n would do it all again, you don’t just buy a dog n then you’re done spending money it’s an expensive to keep a happy healthy dog full breed or mixed. So I went ahead and asked about Bambi (formally Marribell) a six week old French bulldog I believe she was around 4k with PetOnly AKC registration- if I was going to buy a dog for that much I wanted full rights- Pawrade asked the breeder if she would be willing and for I believe an extra 1k I could have full rights. So that’s what I did I bought Bambi communication was amazing my breeder actually was awesome and would write me back though the messaging system & I did have a lot of questions and I could see how that would be a lot on breeder if she’s got let’s say 6 people asking 5 questions a day- it felt like it took forever to get Bambi, I chose to fly across the country and pick her up myself, the breeder met me at my hotel she checked my ID she sat and talked to me for a good 1/2 hour. She brought her shot records/AKC registration/ treats/ and a few toys. I got Bambi home, she did have a parasite - but again I was expecting it. I think my biggest fear was parvo I read a couple cases where the dog got it from ground transportation/ or during the flight, but that’s why I choose to fly out there and get her myself. 6 months later on a whim I went back to their site and instantly fell in love with Gamora (formally Addie) this time Gamora was already 13 weeks and was ready to travel within a day I paid and were already making transportation arrangements. Beth is great, this time I didn’t have contact with the breeder but I was mentally prepared for that. They changed things in that 6 months though for the better, they now do long distance transportation (which if you’re a snub nosed owner you know flying is scary for our dogs) and they now have a free trial of pet insurance for unexpected illness and injuries a 500$ deductible after you pay a 50$ co-pay which is super nice. Transportation got here at 6:15am - he handed me a folder n the puppy took my picture n left I lt was dark and cold I didn’t have time to look her over, I went in the house and she was beautiful. She did have a cold running nose, and eyes and a cough. I then noticed blood in her poop- I got her into the vet, I was scared of her having parvo (yet because she was older she’s had almost all her vaccinations and all 3 parvo shots) my vet tested the fecal and didn’t find any parasites, then wanted to test for parvo because of the blood, fever, and cough - the test was negative- she just had a bad stress induced cold- with a little extra TLC and antibiotics she’s doing great, she’s eating and happy. I have nothing bad to say about this company their communication is great, we just need to do our homework, study and be prepared. Knowing that getting a dog is expensive & time consuming from their food, to kennels, to training, multiple vet visits each year, prevention care, it doesn’t stop after we buy the dog it’s a lifetime commitment. Pawrade sends multiple emails about how bad travel stress is on these young pups and how important it it’s they get in for a wellness check right away, in my experience both times the puppy always came first. I have recommended them to many people while some people can’t believe how expensive their dogs are, I don’t mind paying a pretty penny for a dog that is bred in a family environment, that didn’t come from a puppy mill, a puppy who’s parents are first a pet, and then a working dog. Both times around, I got shot records, AKC paperwork the day I received the puppy

This is actually a two part review, one that hopefully Pawrade will act on. I found a Pug puppy on the Pawrade website. I read the many wonderful reviews and as I did not want a puppy mill puppy, I valued their 'no puppy mill pledge.' I spoke to a person locally who had previously gotten their puppy from Pawrade and were pleased with their puppy and the service. I did my homework, or so I thought. I chose a female Pug named Jass who was pictured in a residential home and was listed as being born on 10/8/ 21 and would be ready to go to her new home on 12/31. Everything went smoothly until the day of delivery. A mix up with the pet nanny resulted in the breeder having to reschedule the flight for later in the day. We were okay with that. The pet nanny had a time crunch to get back on his return flight. We had a 5 minute hand off: was given the AKC paper work, handed the health form, took a fast picture as required by Pawrade and the nanny was on his way back to his gate to return home. Our puppy is adorable, but not the 3 month old pug pictured in the listing. On the way home, we noticed some sneezing and a runny nose from our new pup. The next day (Sunday) she was coughing. We took her to our vet on Monday and he suspected kennel cough. She also had Giardia. We noticed that her health form stated that her birth date was 10/30/21 making her barely 8 weeks and only 4 lbs. Full disclosure- our vet believes that she is currently 6-7 weeks old. Dr. Stone immediately put her on antibiotics and by Wednesday she was back in the office with Pneumonia. She was so ill that we thought we might lose her. Blood work, x rays, stronger antibiotics, twice daily trips back to the vet for nebulizer treatments, we now currently owe the vet more than $2,100.00 on top of the price of the pup and the flight expenses. The Metlife insurance that comes with the puppy and which we extended, is not going to cover this. We have been pug owners for 30 years. This experience is a sad first for us. Pawrade, you have a breeder problem.

We been looking for so long for a golden retriever and we promised our daughter we will get her her dream puppy, we found pawrade and chose a beautiful 11 weeks female puppy called April, I was told I will get a zoom call to meet our puppy and her breeder which changed to a 28 seconds Video of the puppy With her tail between her legs as she is not sure of her surroundings, i noticed that right away but just gave it the best thoughts and believed what I was told about her breeder SS as she is one of their best golden retriever breeders.... we reserved April almost 2 weeks later and the ladies who dropped her told us they saw dead warms in her poop and that she just got dewormed.first thing we noticed is she gets down tail between her legs and pees herself I honestly thought that’s submissive urination as some dogs would do that, however it turned out to be I’m dealing with a very unhappy traumatized scared puppy, if my kids come to pet her she would wet herself, if you walk towards her, if a door was shut, if she hears our neighbors in their backyard, she will just run hide wet herself. The only thing I can do is to tell her she is ok give her a huge and try to make her feel secured, never walk directly towards her. I started doing 2 and half to 3 hours training throughout the day to just make her enjoy life and gain confidence but she is too overwhelmed and scared to focus or interact in a positive way. I reached out twice and left a message to her breeder to ask about April’s AKC registration certificate which I never received and get some information about her first 3 months of life with absolutely no reply back!! I reached out to pawrade and been told they called her breeder left a VM for her with no reply. Everything that is going on is so wrong. We paid 3845$ for April + 699 for shipping, this is the highest price on your website For golden retrievers we did it because we trusted you guys and we thought we were paying for what we r getting. When I communicate my puppy’s behavior issues to you guys your reply should not be tips on how to potty train a puppy, this is something totally different. Failing to reach out ur breeder but instead you would call another customer who had a littermat of April and to tell me they r having no issues with that puppy other than potty training is another failure and not true or helpful to me. If you would look through the reviews on Dec 30 you would find another woman who had a worst experience than us with the same breeder and one of April’s littermate You guys telling me my only option is to surrender the puppy pay to ship her back to her breeder is soo wrong on so many levels it’s like a punishment to me and April, how can I ever pay to send her back to someone who doesn’t care like that. I’m so disappointed and disgusted by the whole experience. Update: pawrade requested I remove the breeder’s name which is written on another bad review on Dec 24 updated on Dec 30. That’s ur only concern??? I have nothing to say but ( bathetic) Please Pawrade hold up the standers, try to look at why these experiences r happening and prevent them from happening again. cut the BS short please, you have breeders problems. did anyone get a hold of what is called a breeder and got back to me with any helpful information or the AKC certificate? NOOOO did you watch the video that was sent by her own breeder when my puppy was in her own environment that shows clearly what im dealing with here? Probably not because you r busy typing some nonsense about stress and adjustment. is scrambling across and sending some tips on the internet to use a ring for potty training time helpful? not at all did your sells man need to lie and tell me this is one of our best golden Retriever (only) breeders ?NO obviously this woman's name (who dropped out of earth) is written on another bad review for selling also sick beagle puppies . now which part of you feels its right to frecking keep telling me send the puppy back to someone who is hiding behind a screen making money of sick and traumatized puppies, who clearly doesn't care to provide honest information or honor the agreement and send the right documents . Horrible experience I would give ZERO STAR if I could. if I would've gone for adaptation form a shelter I would've felt better and been prepared for what to expect.