Paulette B.
I found Pawrade cumbersome in having so…
I found Pawrade cumbersome in having so many different people to communicate with throughout the process. Seems it would be more user friendly to have one contact person throughout. Also sometimes took 2 days or more to get a question answered. My breeder was accommodating and helpful even though I only received his contact info 24 hours before pick up time. We were well into our 11 hour drive to pick up the puppy before we ever made contact with to verify the transfer of ownership. The puppy is adorable and fitting in well at our home.
Response from PawradeFeb 10, 2022
Paulette, We are so happy we were able to save your from the rampant scams found when adopting a puppy. We're also very pleased you are happy London and your pup is already adjusting to your family. We wish we could have provided you 5 star service in your eyes. We have very strict protocols for all parties involved and employ a Puppy First Approach. Adopting a puppy is unlike any other purchase as you are taking responsibility of another life. Our team and our adoption lifecycle is setup with the mentality that what matters most is the puppy! Enjoy London and all those puppy kisses 🥰 and we appreciate you and your feedback.




