At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
pawrade.com
Website
pawrade.com
Category
Pet Services
Location
Charleston, South Carolina
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
My experience was quick easy and the people are great to work with. My puppy arrived safely and healthy right on time
Response from PawradeAug 10, 2022
Thank you for your review. Oh sweet George! 😍 We are so happy you gave him his very best furever home and that he's there enjoying his life to the fullest now. We are wishing you all the very best adventures together. 💙🐶💙
Pawrade Team
TJ
Tasha J C.
Getting our dog was such a great…
Getting our dog was such a great experience. Communication is amazing. Can't recommend them enough
Response from PawradeAug 10, 2022
Thank you so much for your review. We are so happy you trusted the process we have in place to bring sweet Brynn home to you. We are wishing you so many of those wonderful puppy kisses and treasured memories with her. 💙🐶💙
Pawrade Team
LR
Lisa R.
I had a great experience
I had a great experience! Staff very nice and helpful. Received my baby(cocker spaniel) on time as planned. Secure transaction, no worries. Would recommend. No puppy mills here.
Response from PawradeAug 9, 2022
Thank you for your review and for sharing your experience. We are so happy you trusted our process to bring Keagan home. What a beautiful baby boy he is! 😍 We are wishing you many happy and wonderful memories to be made with him. Give him a squeeze from all of us at Pawrade. 💙🐶💙
Pawrade Team
CE
Christine E.
I love just juuuussssttttttt love my…
I love just juuuussssttttttt love my puppy!!!
Response from PawradeAug 9, 2022
Aw!!😍 Thank you for this review. We are so happy you found her through us and brought her home to you. Cara will be sure to fill your life with joy and happiness. We are wishing you all a ton of it. 💙🐶💙
Pawrade Team
AS
Angie S.
SHLDVE READ ALL THE RECENT REVIEWS…
SHLDVE READ ALL THE RECENT REVIEWS BEFORE PURCHASING….BUYER BEWARE…DECEPTIVE BUSINESS PRACTICES…..AND SERIOUSLY CONCERNING PET HEALTH ISSUES….
-MY PUPPY HAS A HEART MURMUR…and they conveniently left that document out when sending me her vet records. (I obtained her complete records from the vet directly). The heart murmur should’ve been disclosed so I had the opportunity to decide whether I wanted to take this on. Also, I paid $3200 for her (not including the $800 transfer fee)….seems exorbitant for a puppy that has health concerns and that I will financially have to continue to invest in outside of the regular vaccines. Additionally, I would’ve never know about the heart murmur if I didn’t contact the vet directly.
-She also has a PARASITE!!! 1 day before transport they notified me she had a parasite, she was on meds, and assured she would be re-checked prior to transport. Well, 5 days later I was emailed “Lily cleared at the vet re-check exam” and she was being picked up for transport….(we thought that was quick and completely unexpected)……we have now found out that Lily never had a re-check exam and was NEVER CLEARED. Completely deceptive business practices! When I contacted the vet, they explained she wasn’t supposed to be rechecked until 4 weeks later…. the vet records indicated this as well…but these records were also conveniently left out of what Pawrade provided to me. Why?
BECAREFUL….PAWRADE DOESN’T REQUIRE A CLEAN BILL OF HEALTH FROM THE VET….. THEY JUST WANT THE SALE OF THE PUPPY COMPLETE. And what about my puppy’s health????....I would’ve never known to have her fecal retested for parasites in 4 weeks if I didn’t contact the vet directly. On another note, the breeder photo copied the meds bottle she was giving my puppy and the meds expired 4/16/2022 (its August 2022).
-Transport- the transporter was NOT VETTED….she was HIRED FROM FACEBOOK…the post indicated Buyer will only pay $450 for a puppy transport from Indiana to Florida….NOT TRUE AS I PAID PAWRADE $800 for transport….so not only did they juice me for hundreds of dollars, underpay the transporter and blamed me as if I was the cheapskate, but neither Pawrade nor the vet has ever used this transporter and was not vetted!
All of Pawrade's actions reflect they only care about getting the sale complete instead of ensuring the health of the puppy and the safety of the puppy.
Pawrade has yet to offer any concern, acknowledgement, or resolve. I’ve uploaded all the vet records to the app and I’ve called numerous times. No one has bothered to call me back which only furthers my frustration and reiterates their lack of integrity.
RUN FROM THIS COMPANY...THERE ARE NO MANY RECENT NEGATIVE REVIEWS OF THEIR UNSCRUPULOUS BUSINESS PRACTICES.
BBB 1.5 stars, Site Jagger 1 star...and so many more.
***Update/My rebuttal about the company's response below- they are absolutely, blatant liars.
1. 'They have made attempts to discuss'- False, I sent multiple messages requesting a manager to call me(i have all the screenshots). No one ever responded until I posted this review...in fact the email from Tania says "I received your review and am touching base"
2. My puppy does have a heart murmur per the puppy evaluation vet record dated 7.13.22 and i even contacted the vet myself. You also have the record as I uploaded them into the portal. If you screen the breeders- shouldn't you be more concerned with why she didn't provide this to you?
3. My puppy was NOT cleared before you sent her home. The vet records confirmed she was to be rechecked for clearance in 4 weeks. And to make things worse, you have now, after my review, sent me a generic document on letterhead from an entirely different vet (not the one that diagnosed her with the parasite) and that document has no identifying information for my puppy on it (not even her name). Nevertheless, I contacted the vet on that letterhead...im sure its no surprise to you that Lily was not taken into that vet.
4. And finally, you did not vet the transporter. She wasn't even hired by you nor did she ever have any communication with you. The breeder found her by posting on a facebook group. The transporter and I communicated about how the post indicated how little i as the buyer was willing to pay for transport. She took the job b/c she was already transporting. So I paid Pawrade $800 for transport and the breeder only paid the transporter $450.
-One more thing, I commented on your facebook page and you deleted it. Other customers have mentioned this as well. Why do you feel the need to manipulate public perception by deleting real customer reviews and experiences? If you had better business practices this wouldn't be necessary.
What's worse- a company's deceptive business practices or then them lying about the actual facts and concealment?
Response from PawradeAug 9, 2022
Hi Ms. Gerard,
We do take the puppy's health very seriously along with ensuring a safe and respectable transportation unit for them. While we understand your concerns and they are not unnoticed, we have made attempts to discuss these with you and rest your mind at ease that a) your puppy does not have a heart murmur per her Health Certificate and latest vet exam and b) that the diagnosed Coccidia was informed to you and treated and cleared by a licensed USDA veterinarian before we sent her home to you. All records have been made available to you in your account as well as our dedicated staff has made every effort to ensure you have them via email and text to help ensure you have the documented release. Please also know that we make every effort in our vetting process for both breeder and transport to ensure that your puppy is well cared for prior to coming home to you.
A managerial staff member has reached out to you with direct contact information to discuss your concerns further.
Since your personal vet appointment is today, we would love to know how she did in her wellness visit however if anything does come up, we are here to assist.
Best regards,
Pawrade Team
** Regarding your updated review, we understand your concerns and are still awaiting your response to the managerial staff. Contact information has been provided via a phone message and our message center for you. Please reach out to us at your earliest convenience.
MB
Mark B.
Finding and getting our new puppy on Pawrade was a great experience!
Finding and getting our new puppy on Pawrade was a great experience. The staff was so helpful and easily to get in touch with. The breeder was awesome! The entire process was so easy! I really liked not having to put a deposit down and then wait for the litter. Being able to see the puppies before buying allowed me to choose the exact puppy I was looking for. I recommend Pawrade to anyone looking for a new puppy!
Response from PawradeAug 9, 2022
Thank you so much for your paw-some review. We are very excited you found your adorable Ruby with us and have given him the very best furever home with you. We are wishing you the most amazing adventures to fill this new chapter in your life. 💙🐶💙
Pawrade Team
DA
Dan
Excellent experience would definitely…
Excellent experience would definitely use Pawrade again and would highly recommend to a friend
Response from PawradeAug 9, 2022
Thank you so much for your review and for spreading the word. We are so happy you trusted our process to bring Chip home to you. We are wishing you a ton of puppy love and kisses. 💙🐶💙
Pawrade Team
GJ
Gwyneth J.
Pawrade was amazing
Pawrade was amazing! I absolutely LOVE my puppy. She is such a happy little girl. Pawrade gave great advice for traveling, as we drove from IN to FL. I would definitely recommend Pawrade.
Response from PawradeAug 9, 2022
Thank you for your review. We are so happy you love her so much already. We hope she is transitioning well to her new furever home. We are wishing you so many more happy journeys together. 💙🐶💙
Pawrade Team