Annie
Everything went smoothly when you first…
Everything went smoothly when you first start and reserve your puppy, They were friendly and answered all your questions. Then when it was time to deal with the travel pick of it and make arrangements for your pup to come home was a little frustrating they don’t communicate well especially when you have an 8 hour drive to pick up your new puppy travel department needs a little improvement.
Response from PawradeMar 18, 2024
Hey Annie, Thank you so much for choosing and trusting Pawrade. We are so happy to hear that we were able to help you get the perfect pup for you. I am sorry if the pick up did not go as smmothly as possible for you and I will be looking into what may have occurred so that we can make any possible improvements to our process. Best wishes for many fun filled days to come with your new best buddy.