Pam
Great Customer Service
Customer service was excellent throughout the whole process. Love our new puppy!
Response from PawradeApr 1, 2025
Hey Pam, short and sweet and we will take it. Thank you for trusting Pawrade and best wishes.

At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Pam
Customer service was excellent throughout the whole process. Love our new puppy!
Response from PawradeApr 1, 2025
Hey Pam, short and sweet and we will take it. Thank you for trusting Pawrade and best wishes.
Brandy
I was nervous about using an online service for a new puppy, but the experience was easy and our puppy showed up exactly as expected….with AKC papers and all. We enjoyed watching the delivery van tracker as it made its way to us. I feel like Pawrade is a reputable service and I would recommend it!
Response from PawradeApr 1, 2025
Hey Brandy, we know that getting a new pup online can cause folks some anxiety so we do all we can to make the process smooth and stress free. Thank you for choosing Pawrade and best wishes.
Andres P.
The good: we got a puppy and could not be happier with him The bad: for various mostly valid reasons it can take weeks between paying and actually receiving your puppy. Don’t hype the fam until the puppy clears their final med check and you’re discussing travel. My main feedback to pawrade would be to help put buyers at ease by providing much more frequent and personal puppy updates during the waiting period (pics, videos) whenever possible - as if you (pawrade) are now a person watching my dog, because in a way you are.
Response from PawradeApr 1, 2025
Hey Andres, we are so happy that you chose Pawrade and that we came through for you with a wonderful new furry family member. And we also appreciate all constructive criticisma as well. We are always looking for ways to improve our service. Best wishes to you and your new best buddy.
Anita B.
What stands out to me were the ladies who contacted us all through the process offering information and assistance. They were always polite and helpful.
Response from PawradeApr 1, 2025
Hey Anita, we know getting a new pup online can cause folks a bit of anxiety. But we do all we can to keep our clients informed every step of the way so they can rest easy. Best wishes to you and your new best buddy.
Krista M.
It was great to find the breed of pup we were looking for. At first communication was great up until we paid for the pup. Then it was stressful getting any information to pick coordinate the pick up. 🙄
Response from PawradeApr 1, 2025
Hey Krista, we are very careful that all our pups pass a head to toe exam before they go to their new homes and that pick up will go smoothly. This can sometimes be a bit challenging. We do apologize for any speedbumps that may have occurred but are so happy that your new best buddy is home with you.
Anthony
The whole process from start to finish was excellent. Pawrade had multiple people assisting with the purchase all the way through delivery of my puppies.mmI would defintely recommend anyone who's looking for a dog to use them.
Response from PawradeApr 1, 2025
Hey Anthony, thank you for the kind words and thank you for chooing Pawrade. We are so happy to hear all went so well. Best wishes.
Alicia W.
You helped to make this process seamless. It was wonderful to feel so supported by a team of individuals who cared about the puppy and me. I will absolutely utilize Pawrade when I choose to add another buddy into our family!
Response from PawradeApr 1, 2025
Hey Alicia, we are so happy to hear that you are so happy. Thank you for the kind words and thank you for trusting Pawrade.
JANICE
The people I dealt with. They were all kind, professional and caring. Kept me up- to-date regarding our puppy. It was such an easy process from beginning to end. We love our pup. She is everything they said she was. How good is that? couldn’t ask for more. The 2 gentlemen who delivered her to us were extremely nice as well. We had a good experience with Pawrade and highly recommend.
Response from PawradeApr 1, 2025
Hey Janice, we are so happy to hear that all went so well for you and your new furry family member. Thank you for the kind words and thank you for trusting Pawrade.