Patricia H.
They do not disclose much info after paying.
We love our puppy but the process of getting him was stressful. Also our puppy was received with the giardia parasite. It must have been a bad case because he is on his second round of treatment to get rid of it. Also, dew claws were supposed to be removed and he still has one. We picked up our puppy and the process seemed off. Puppy couldn't hardly stand and was very withdrawn. All buildings housing dogs were located out of view. No dogs in sight running around having fun. It was all business. The breeder did not seem like a dog lover. Just the vibes I got. We drove over 600 miles to pick up a puppy and never got to speak to breeder until face to face. Couldn't get address till morning of...just a weird way to do business after we paid full amount up front over the phone. Pawrade did pay for first round of parasite treatment. He needs another round and I'm not even asking at this point. Love our baby and he will have the best life now.
Response from PawradeSep 5, 2025
Hey Patricia, we are sorry to hear that you are not completely happy with our process and thank you for your honest feedback. Giardia is very common with pups, and that is why we provide every buyer with 30 days of complimentary Meltlife coverage as well as a 3 year PetPat Health Guarantee. Also it is possible for dew claws to sometimes re grow and need to be removed again. This may alos be covered under the PetPay Helath Guarantee. If you have not already please send all your vet documents to [email protected] so that we can process a claim for you. We do keep all communication through us until the time of delivery. This is how we ensure all our policies and protocols are followed so that there are no issues. We can arrange calls, audio or video, so that you can meet the breeder if you choose.




