Amanda A.
I will never use Pawrade again!
I paid thousands of dollars for a puppy from Pawrade and she came to me with Giardia and I’ve already gone through three treatments trying to get rid of it, but it’s so bad. Also, her dewclaws weren’t removed correctly and one is growing back and now she has to have surgery to remove them correctly. I told Pawrade at least notify the breeder so that she stops trying to remove the puppies dewclaws herself since she’s obviously not doing it correctly. I paid way too much for a puppy in this condition and Pawrade did nothing to make it right, said the would let the breeder know and that’s it. I will never use Pawrade again and I’ll be letting everyone I know how much of a terrible experience it was using Pawrade.
Response from PawradeJan 21, 2026
Amanda, we are sorry to hear that you are not completely happy with your pup. Giardia is extremely common in pups, so much in fact that we specifically address that possibility with all of our customers in writing and during our phone conversations. We do understand that it can still be distressing for you. If your pup has been struggling to beat this issue please ask your vet for an alternate medicine, this usually works very quickly. I do see that our Health Guarantee manager has processed a claim for you. We have also reached out to the breeder about the dewclaw to ensure that if she continues to offer this service that she take extra care. On this breed it really is cosmetic and I would give it some thought before having a vet remove whatever may still remain.




