Paw Print GeneticsReviews of pawprintgenetics.com

I asked to transfer ownership of a dog. The process was easy, fast and the person I spoke to was very pleasant.

Straightforward. Thanks for making it a simple process.

Love this company. Alway very professional helpful and polite on the phone. I won’t use anyone else to test my fur babies❤️

The test results came back a little longer than expected, but we fell into Christmas and New Year holidays, and I undertand they were very busy. When I looked at the results, the D locus test of my labrador came back with 2 copies of dilute D locus. It means my labrador is affected with diluted color and should be lilac color (silver). Silver labradosr are not accepted by AKC. OFA needs the D locus test for Labradors CHIC number. Both parents were tested normal with D locus. Both parents and the puppy are dark chocolate. And the note under the results said the tested labrador should be lilac color with 2 diluted genes of D locus. I tried to message Paw Print Genetics on line and no one returned my massage. So I called the office. They were busy , but I was able to get hold of someone after several attempts. The lady wasn't very pleasant. I tried to tell her the dam was tested at Paw Print Genetics. She should checked on her D locus result. She was clear/normal. Even with only the dam was normal , there should not be 2 copies of dilutes in the test result. The sire was tested with DDC Genetics. He was tested Normal and Clear too and their results can be checked on OFA. But she mentioned they need documents and pictures to proof to them that the parents were tested normal. Then she said she would open a dispute case for me and someone would call me back. I told her, I have all paper works on my dogs. To me, they should go and check who run the test and re-test to see if they made a mistake. They have records of one parents and if she was clear and normal. Her puppies should not come back with 2 copies of D locus. It is kind of scary, people who work at Paw Print Genetics do not have simple knowlege on how the DNA genetics works. I thought I save some money with their discount in November, now I have to spend more to have another Animal Genetics company to double check on their results. Note: As of 1/12/2024, No one from Paw Print Genetics contacted me thru email or phone. My dog's breeder contacted Paw Print Genetics and she was told the same that they have to pass the case to the manager and someone would call her back in 24 hours. So far, no one from Paw Prints called either of us. I do not think I would want to test my dogs with Paw Print Genetics anymore. I used DDC Genetic with all my dogs, the breeder likes Paw Print Genetics. I am just the unlucky one using Paw Print and lost my money with them.

Giving 5 stars because I got my results and I trust them. The company could be better at communicating time line as it took a week or two longer than promised to receive my results.

The kit came quickly and included what I needed. Easy to perform for average pet owner. Reasonable price and liked that they recommended test by breed. Results did take longer than expected- suspect due to holiday delays. One recommendation, after sending in the kit, I found online a form to be completed by veterinarian. If needed, at least mention in the instructions or refer to it somehow.

Hi there. I sent my results in in November… I am just getting the results today and the puppies are ready to go on Sunday. As per your website… It said two weeks! I am very disappointed. It is not my fault you guys changed your lab Location I think this was overpriced for the length of time it took 😞

I have used Paw Print Genetics for a number of years now, and am very satisfied with the quality of their tests, and ease of submitting samples. Their staff is very friendly and helpful.