Paw Print GeneticsThe definitive resource for canine genetic health, providing canine genetic testing to both owners and breeders. We offer the highest standards in testing and customer service. See our Page for Current Discounts! See Our Page For Current Discounts!Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members! My CatScanCanine HealthCheck
Paw Print Genetics (pawprintgenetics.com) has 3,727 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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mbkodiak
This has been quite the terrible experience - your merge has sucked as far as communication, you communicated that my info would merge to ASCA - alas it did not. You guys sure communicate but you have no follow thru, no customer service. You act like your helping, but you have no accountability or do you follow up at all. Very disappointed. I will not be using ORIVET --
Madam M.
I’m just trying to get all my previous reports into a format to submit to OFA. I’m not happy with the direction paw print is going and will likely no longer utilize this company for my DNA testing. I’m very sad to leave because paw print used to be the best and most reliable out there. Recently it is NOT.
Robin D.
Inaccurate merle testing. Customer service is horrible. Phone calls not answered. Wait multiple days for a return phone call.
Tara M.
Used to love pawprint genetics, unfortunately now I have to switch companies for testing . I purchased tests and then they switched to Orivet and they won't honor the order I had was a waste of time and now my money is stuck in a refund limbo I would trust buying test through them agian.
Stephen S.
I ordered an expedited parentage DNA test back in February, and now, at the beginning of April, I'm facing a nightmare. I was informed that all 12 tests need to be resubmitted due to a transition to a new company. To make matters worse, I'm required to create a new account on their new website. While I was told I could get a refund for the test itself, they are not covering the extra shipping costs I paid. This means I have to start the entire process all over again, which is incredibly frustrating. To add insult to injury, they were able to provide the sires' information over the phone but refused to send a printout, insisting that I must go through the new company for that as well. This whole ordeal has been a horrible experience, especially since I needed these tests for a dual-sired litter registration. The delays have caused significant issues, as some of the puppies are now out of state. I would not recommend this company based on my experience. Save yourself the headache and look elsewhere for DNA testing services.
Estelle Z.
submitted Jan 28 and completely March 31st. stupid
Zoe L.
Kit arrived quickly and returned the next day. Arrived back at the laboratory on 20 February but did not show as received until 25 February. Estimated completion date of 18 March. 3 results were uploaded 19 March and I have spent 2 days chasing the rest (and who knows who is dealing as amidst all this they've moved to Orivet) only to now be told they have failed and they have to be repeated. Shambles of a company; you get what you pay for. I will be using Laboklin.
Sheri M.
I paid the extra to get expedited mail of my test kits. It took 14 days to get to me in Newfoundland, I got the tests and mailed them back the next day. I received results 6 weeks later. I received my results when the pups were 9 weeks old AFTER they went to homes. NOT ideal. And one of the pup’s labs reported as double allele, affected, which was wrong. They fixed the result, probably a data entry error? Not sure.
