PawpReviews of pawp.com

4.41,735 reviews
Animal Health
447 Broadway, New York, New York

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Pawp

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About Pawp

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.

Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: pawp.com
Website: pawp.com
Category: Animal Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pawp reviews

1,735 approved reviews, newest moderated first

Maria F.
Mar 9, 2026
A+ Doctor
I got such positive vibes from Dr. Grace, that I felt I could tell her anything! She does not give advice lightly, which tells she is genuinely concerned about each & every dog that comes in contact with her! I wish she was our regular vet, because the lack of compassion i got from mine, after being a patient of theirs since 2012,truly appalled me! Kudos to Dr Grace!
Response from PawpMar 9, 2026
Dr. Grace is absolutely wonderful, and we're so grateful she could be there for you and your pup. It really does make all the difference when you feel truly heard and cared for. Thank you for trusting us with something so important, and we're here whenever you need us!
Kevin M.
Mar 9, 2026
Very helpful service to have 24hr…
Very helpful service to have 24hr support where you need advice on whether something could be serious or not
Response from PawpMar 9, 2026
We're so glad our 24/7 support has been there when you've needed guidance. Knowing we can help you feel more confident about your pet's care means everything to our team. Thank you for trusting us with those important moments!
Lori T.
Mar 8, 2026
Easy to chat with a vet tech about my…
Easy to chat with a vet tech about my dog’s issue. I was able to schedule an appointment with a vet after we were finished.
Response from PawpMar 9, 2026
We're happy our medical team could help with your pup's issue and get you connected with a vet quickly. That seamless support from start to finish is exactly what we're here for. Thank you for trusting Pawp!
Carla A.
Mar 8, 2026
Great for multiple pet home
Even if you don’t use the Emergency fund, it’s nice to have a communication line with a vet whenever you need to, and get proper advice on wether your pet issue needs further attention or not.
Response from PawpMar 9, 2026
Having that direct line to our medical team really does bring peace of mind, especially when you're caring for multiple pets. We're glad you can reach out anytime a question comes up, whether it turns into something bigger or just needs quick guidance. That reassurance is exactly what we want every pet parent to feel
Marie T.
Mar 8, 2026
The vets are knowledgeable
The vets are knowledgeable. They have a lot of ideas on how to resolve your dilemmas.
Response from PawpMar 9, 2026
We love hearing that our medical team could offer you helpful solutions. Having knowledgeable support when you need it most makes all the difference for your pet's care.
Gab E.
Mar 8, 2026
Fabulosity
Seriously, the Pawp team and their advisors are fantastic. They've always been so helpful with any questions I've had. It's really comforting to know they care about our furry friends. Plus, they always give such clear and useful information. It's great to have a service that's so reliable and friendly.
Response from PawpMar 9, 2026
We're very glad to hear this! Knowing our team has been there for you and your pet when you needed guidance means everything. It's exactly why we do what we do. Thanks for trusting us with your furry friend's care.
Tim K.
Mar 7, 2026
Best app EVER
Completely through; asks a lot of questions chatting with the vet; knowledgeable and helpful. I will be recommending to all of my friends and family to get Pawp! You guys are the best!!!
Response from PawpMar 9, 2026
We're so happy to hear Pawp has been helpful for you and your pet! It's wonderful that our medical team's thoroughness and care made such a positive impression. Recommendations from happy members like you mean everything to us. Thank you for trusting us with your furry friend's health!
Debi W.
Mar 7, 2026
So far it's good
So far it's good. Of course, im still waiting for them to contact me and let me knw when a licensed vet has time to tell me what prescriptions my cats need, so we shall see.......
Response from PawpMar 9, 2026
We're glad things are going well so far! Please reach out to [email protected] and our team will look into getting you the information needed. We're here to help!

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