PawpReviews of pawp.com

4.41,735 reviews
Animal Health
447 Broadway, New York, New York

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Pawp

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About Pawp

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.

Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: pawp.com
Website: pawp.com
Category: Animal Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pawp reviews

1,735 approved reviews, newest moderated first

SB
Mar 24, 2026
Fast
Polite, fast and efficient!
Response from PawpMar 26, 2026
Quick replies when you need answers make all the difference. Really glad our team has been there for you consistently
Marisol A.
Mar 24, 2026
Every time I have a question they…
Every time I have a question they answer pretty quick they are awesome.
Response from PawpMar 26, 2026
Quick responses when you need answers really matter. Thanks for letting us know our team has been there for you, we appreciate you being part of Pawp!
Cristal F.
Mar 24, 2026
Flea preventation for all pets
It was great!
Response from PawpMar 26, 2026
So glad the flea prevention worked out for your crew! We love making it easy to keep everyone protected.
Tracy C.
Mar 24, 2026
Quick Access to Quality Pet Care for Free!
I was outside with my two dogs on leashes in the yard. I wasn't paying attention when one yanked the leash out of my hand and took off through a wooded area after a cat. She broke a nail and scraped her little toe. Within two minutes, I was online speaking with an excellent veterinarian about my dog and her injury. She was kind, patient, genuinely concerned and all around just wonderful! I recommend Pawp to anyone who is a pet parent. It's very quick access to quality care advice for your baby, much quicker than driving to an office. I believe the app could literally be life saving in an emergency. The veterinarians are licensed, qualified doctors who give simple, easy to follow instructions on how to care for your pet. Nothing is the same as an in person visit but it's great for evaluating your pet to find out if you can treat yourself at home or if you need to go see your veterinarian. They even send you a copy of your pet's care plan so you don't forget anything. And best of all, it's completely free! They do offer protection plans and I'm definitely going to check that out. Thanks!
Response from PawpMar 24, 2026
What a scary moment when she took off like that! We're really glad you could connect with our medical team so quickly and get reassurance about her injury. Your vet sounds like she provided exactly the kind of thoughtful guidance that helps in those stressful situations. It's great to know the care plan we sent was useful too. Thanks for sharing your story and for considering our protection plans, your pups are lucky to have you looking out for them!
John B.
Mar 24, 2026
Great experience with an awesome vet.
Great experience with an awesome vet.
Response from PawpMar 24, 2026
We're so happy your visit went well! Our vets work hard to make sure every pet gets the care they deserve, and it sounds like yours did exactly that. Thanks for letting us know.
Stacy
Mar 24, 2026
My time used and vet's recommendation
Wait time was less than travel to, waiting room time, visit and travel from my physical vet's office. Not rushed. All questions answered. Links to products helpful--not a sponsored or expensive product, but the affordable ones I can use.
Response from PawpMar 24, 2026
We love hearing that we saved you time while still giving your pet the thorough attention they deserved. No rushing, all your questions answered, and practical product recommendations you can actually use, that's exactly what we aim for. Thanks for sharing this!
Nefetariz A.
Mar 24, 2026
Pet visit
Visit was awesome and fast, Veterinarian ask questions and gave insight on some things that was well needed, I would recommend these services to everybody!
Response from PawpMar 24, 2026
So glad the visit was helpful and that our veterinarian could give you the guidance you needed. Recommendations like yours make all the difference, thank you for spreading the word about Pawp!
Shernaleria E.
Mar 24, 2026
Excellent feedback
Was able to express how my fur baby was doing and answered all the questions that I needed thoroughly
Response from PawpMar 24, 2026
So glad the team could give you thorough answers and really understand what was going on with your pup. That kind of detailed support makes all the difference when you're worried about them

PawpReviews of pawp.com

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