PawpReviews of pawp.com

4.41,735 reviews
Animal Health
447 Broadway, New York, New York

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Pawp

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About Pawp

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.

Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: pawp.com
Website: pawp.com
Category: Animal Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pawp reviews

1,735 approved reviews, newest moderated first

Christina W.
May 19, 2026
Dogs
Very informative
Response from PawpMay 19, 2026
Glad this hit the mark. That's exactly what we aim for.
Vanya D.
May 19, 2026
Dr took the time to answe4 all…
Dr took the time to answe4 all questions and address all concerns. Thank you!
Response from PawpMay 19, 2026
Having all your questions actually answered makes such a difference. Glad Dr. was able to give you and your pet the attention you both deserved.
Susan Kennimer W.
May 18, 2026
Overall, it was a good experience.
It was confusing at first and maybe that was because we didn’t know what to expect. It did turn out well in the end. We were able to get a prescription for our dog’s ear infection. I would recommend Pawp to other pet parents.
Response from PawpMay 19, 2026
Ear infections have a way of stressing everyone out, dog included. Glad the process clicked into place and you were able to get what your pup needed. We appreciate you recommending us to other pet parents.
Rebecca
May 18, 2026
Easy! My cat approves.
This interaction with a vet was a short wait and just the information we needed. We shared photos and a video of our cat so that they could see exactly what the issue was. Our concerns were covered thoroughly and a link was sent to us to order the medication we need. Totally satisfied with the experience. And one of the greatest things about this is that our cat, who has horrible anxiety about being in the car AND going to the vet, was able to avoid both and stay in the comforts of home.
Response from PawpMay 19, 2026
Skipping the car ride AND the waiting room? For an anxious cat, that's genuinely life-changing. Knowing your concerns were fully addressed, the right medication sorted out, and your cat never had to leave home, that's everything this should be. Really glad it worked out so well for both of you.
Louann L.
May 18, 2026
My Vet was double booked today
My Vet was double booked today so I wasn’t able to talk to him or even get an appointment so it was very nice to have this option to get information about my dog’s condition. She was so helpful and reassuring.
Response from PawpMay 19, 2026
Knowing your regular vet wasn't available when you needed answers had to be stressful, so it's great that our team was able to step in and help you get some clarity. Reassuring is exactly what we aim for. Your pup is lucky to have someone looking out for her like this.
Tamisha B.
May 18, 2026
Such a simple process for such a big worry!
The vet I chatted with was wonderful. My cat has a hurt leg and I have been freaking out and trying to get a vet appointment as quick as possible. She helped me run some checks on him, sent me videos on the steps to do so if needed. Asked for pics or video (which were simple to send through the app), reassured me with calm communication and banter, explained the things I could do for him now to keep him as comfortable as possible until I can get him to a vet when they open. Simple and easy process and I feel a LOT less anxious now that I have a bit more knowledge of what’s going on and what I can do.
Response from PawpMay 18, 2026
A hurt leg at the worst possible time, and no appointment yet. That's a stressful spot to be in, and we're glad the process didn't add to it. The checks, the videos, the photos through the app, getting your cat more comfortable while you wait. That's exactly what this is here for. Hope he's feeling better soon.
paolaramirez
May 18, 2026
The vet made me feel a little more at…
The vet made me feel a little more at ease. Explaining with clarity what I need to do to help my cat
Response from PawpMay 18, 2026
Clarity goes a long way, especially when you're worried about your cat. Glad the visit gave you a clearer path forward and left you feeling a bit more grounded.
Jose L.
May 18, 2026
This is an amazing service that goes…
This is an amazing service that goes unnoticed. I recommend it for animal lovers who want to know an answer about their pet. Thank you all!
Response from PawpMay 18, 2026
Animal lovers looking out for animal lovers. That's really what this feels like, and knowing Pawp has found a home with someone who cares as deeply as you do is genuinely rewarding. Spread the word!

PawpReviews of pawp.com

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About Pawp

About these reviews

More in Animal Health

Animal Surgical Center

PangoVet

whiskerDocs

Ocean County Veterinary Hospital

Pawp reviews

Dogs

Dr took the time to answe4 all…

Overall, it was a good experience.

Easy! My cat approves.

My Vet was double booked today

Such a simple process for such a big worry!

The vet made me feel a little more at…

This is an amazing service that goes…