Valerie
This was my first time using it
This was my first time using it. Everything went well.
Response from PawpFeb 21, 2022
Thank you, Valerie! We hope all is well.

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Animal Health · Oceanside, New York
Excellent

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Excellent

Animal Health · Anywhere in the US & Canada
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Animal Health · Lakewood, New Jersey
Excellent
1,735 approved reviews, newest moderated first
Valerie
This was my first time using it. Everything went well.
Response from PawpFeb 21, 2022
Thank you, Valerie! We hope all is well.
Angela A.
I had an excellent experience with Amanda K LVT. My vet was kind,knowledgeable and reassuring. I got to our in person vet and he confirmed everything she said and Cujo is getting the care she suggested from Doctor OConnor. I’m grateful she helped so much when I was so stressed and scared. Pawp is definitely something all pet owners should have I think. Thank you
Response from PawpFeb 21, 2022
Hi Angela! Thank you for the kind comment/ review. We are grateful to have a member like you in the community! We hope all is well and are always here for you.
customer
GREAT GREAT GREAT! Vet was so correct in diagnosing the emergency i had going on....ty sssssssssssssoooooooooooo much
Response from PawpFeb 21, 2022
Thank you for the kind words! :) We are always here to help.
Steve
Knowledgeable but I would prefer a conversation over the chat. I didn't know this when we joined pawp.
Response from PawpFeb 18, 2022
Hi Steve- thank you for your comment! Right now, our services offer 24/7 unlimited telehealth via online chat and video. Were you looking for a phone call conversation? This is definitely good feedback for us as we grow! You can always check in with our Support Team too at [email protected] for any feedback or questions about your Pawp experience. We are here to help!
PENNY K.
It was great to talk to a vet tech when my baby boy, (my cat), had an upset stomach all day. The technician suggested a couple vets in my area but that was it. I'm sure it's great to have a vet "on demand" for some people, and this is good for those people.
Response from PawpFeb 15, 2022
Thank you for your kind review, Penny! We hope Pawp will be able to help you more in the future and are happy to have you in the community.
Sheren M.
I had an emergency with my dog Musky over the weekend. Where he was having a seizure. Anyways long story short, pawp made this very stress free for me. The gave me where to take my pet do. Issued my 3000.00 fund. And even paid the vet for me where after he was checked out the next day I didn't have to pay a dime for the vet. If I didn't have pawp idk what I've would of done for my dog. Thank you pawp for making this experience not so stressful on me. Side note: my dog didn't even use the full 3000.00 fund. They paid the vet 1480.75. And not a thing out of my pocket. Can't thank pawp enough for this. Telling my family and friends that have pets to get you guys.
Response from PawpFeb 15, 2022
Hi Sheren! Thank you for your kind review. We are so happy we could help Musky in his time of need. We hope all is well and are happy to know Pawp was there! :)
B T.
Was a bit disappointed with response to call was for me to call poison control WHO quickly stated for me to call the vet. I handled the upset myself. I was terrifed my puppy needed help....i managed well using my old nuring skills....gave him an ounce of antiacid. ...prayed . We both survived. Praying my membership will be worth while for me and my 3 babies .
Response from PawpFeb 14, 2022
Hi Betty- thank you so much for your review. How has your dog been feeling now? We are sending wishes for a speedy recovery! We always want to act accordingly in these cases and the poison control line is the next best step for toxic ingestion assessment. We know these moments are scary and our team is here to do their best to help.
Dannielle
I spoke with 2 different representatives today and they were both just absolutely amazing I felt so much better after our talk
Response from PawpFeb 14, 2022
Thank you for your kind words, Daninielle! :)