PawpReviews of pawp.com

I also got scammed through T-Mobile. These are predatory business practices. I have not used their service when it was free and I do not intend to use it going forward. I have requested a refund and they refuse. I have reported it to the BBB.

Same as many others, scammed for $99 thru T-Mobile. Didn't even know i signed up for it. And to make it even worse actually had a Vet emergency that was $2K and could have actually used it, but didn't know I signed up for it. The company said they send an email reminder of upcoming bill, well that doesn't help when it goes straight into Spam folder. What a joke of a company. Reply to reply: So I am to whitelist an email that I'd didn't even know I signed up for since going thru tmobile and seeing what the app was all about. Than a year later getting charged $99... doesn't make sense.

SCAM! DO NOT DOWNLOAD! THEY CHOOSE FOR YOU! Requested to cancel membership, that was signed up through the T-Mobile tuesday deal, the day after being charged $99 (I get it had to be cancelled before renewal). Only used it once at the beginning of the trial (2022) and was asked generic questions by the telehealth vet (did not request any photos or videos of my pet) then recommended to visit veterinarian. Never used it after that. My point is instead of compromising and canceling all services, as requested, you are going to keep/steal my money (fixed income!)? @PAWP do not bother responding with pleasantries unless it is followed up by a refund!

I contacted this service when I noticed that something was wrong with my dog, and they always helped me and gave good advice.

Wow i guess i’m not the only one who got scammed by this company. I signed up through T-mobile promo as well. Never once use it. Forgot about it. Then I got charged for a year membership. Tried to get a refund but someone named Benjamin said per their terms they cannot refund me. Are you kidding me?! Any other company would be more than willing to refund their customer even if they cancel it after the promo period. DO NOT SIGN UP WITH THEM!! YOU WILL BE SORRY IF YOU DO!

Wow i guess i’m not the only one who got scammed by this company. I signed up through T-mobile promo as well. Never once use it. Forgot abt it. Then I got charged for a year membership. Tried to get a refund but someone named Benjamin said per their terms they cannot refund me. Are you kidding me?! Any other company would be more than willing to refund their customer even if they cancel it after the promo period. DO NOT SIGN UP WITH THEM!! I will be giving bad reviews through any websites/review site I can find Update: they keep saying they sent an email but that’s not true. I never gotten an email. Will escalate this issue with my credit card.

SCAM!!! Like many reviews I have read, I signed up for a free trial through T-Mobile Tuesday. The app did not allow me to stop auto-renewal. I also didn't see a reminder. After I found out my credit card was charged $99 dollars for a membership fee, I immediately contacted Pawp through their app. I had to wait for two hours to get a response. Then I could explain why happens via slow chat. There is also no way to call them. I have never used any service since I signed up. They just didn't want to refund my money. If the customer is not satisfied with the service, there is no way to even have a partial refund. How could I trust a company like this for medical advice? I also don't think it is easy to claim emergency funds. Please NEVER subscribe for the membership. You will be very disappointed. As a loyal T-Mobile customer, I am also very disappointed with the phone company. THEY SHOULD NOT WORK WITH PAWP.

Terrible company, did a trail with T-mobile and everytime I tried to use the service they recommended I reach out to a local vet because they can't give prescriptions in my state (CA). So no point in having the service. They charged my credit card $99, as soon as I saw it hit my account I send a request to customer service to cancel and provide a refund. Automatic email sent that no refunds are possible. I have never had this issue with any other subscription service, awful and not willing to work with you.