Patio Pet LifeReviews of patiopetlife.com

After several emails and telephone calls, I did not receive a reply. My 2-week subscription was charged to my credit card and not shipped for a week. I no longer want to do business.

I never received my grass order that was out for delivery and then delayed...then cancelled? Nobody has contacted me with an explanation or remedy yet.

The packaging was throughly wet and destroyed upon arrival. Very disappointed! When shipping to the south, you must realize it rains and therefore package your product accordingly. Unfortunately I cannot use the wax lined box as a container for the grass patch.

Worst ever.....

Product is made of entirely too much wood. My dog just wants to eat it. You're better off buying sod from a local nursery for $5.

I have had the service over a year. I recently stopped the service. The final straw was that the grass came reeking of cow manure. I mean reeking. Based on my previous numerous negative interactions with the company, I did not even bother to contact them. I get the extra large size every two weeks. Every third order there is usually a problem. Grass is a hit or miss. Sometimes it is fresh and green, other times it is yellow. At times it appears soaked in a liquid, other times completely dry. If my dogs eat the grass or the bit of dirt below, they get sick. I believe it is some kind of fertilizer. When I contacted the company to ask, they vehemently denied using any chemical and were quite ugly about it. Other contact with the company regarding various issues has resulted in more of the same- I have not had one interaction that has been courteous or professional. I have found various items in/on the grass- wood chips, mushrooms, inch worms. In addition, the website is difficult to navigate and to track orders. Subscription customers get the same rate as other companies selling the same product, so there is no advantage to using this company over another. Trays are definately cheaper elsewhere.

I haven’t received anything yet!