PatioDepot.comReviews of patiodepot.com

Fast shipping good service.

Order shipped the same day and arrived quickly. Great service!

Great options for umbrellas

I received my order today.

Seems like a quality piece, as it should be for the price. I have not installed yet, so we'll see. Delivery was very professional.

Great umbrella. Came as advertised.

I had such high hopes! The three umbrellas I ordered are quite nice, appear to be high quality and arrived in a reasonable amount off time. The offset imbrella’s bix arrived damaged without hardware, but Customer Service sent replacements right away. They have been on the deck from late Spring through early Autumn. They were advertised as water repellent, which was an important feature for us as I wanted to protect the patio cushions. They were clearly water repellent at the beginning of the season, but not by the end of the summer season. An equally important feature for us was the fact that they are advertised as UV resistant, sun proof and fade proof. We use black umbrellas and cheaper ones fade in just one season. Unfortunately, so did these. They are now a very faded black, looking more like a medium gray. Nice umbrellas, but failed in two important areas.

Our umbrella arrived in the wrong color, green instead of grey. Regarding the color designation on the box-Gr- I could understand why someone grabbed the wrong one. I called customer service and they went over and beyond to correct the mistake. The 9' tilt umbrella is excellent quality and we are very happy with our purchase.