PatioDepot.comReviews of patiodepot.com

Returning a defective item was not a good experience.

It's been close to 2+ months & I'm still waiting for my patio umbrella 😂

navigating the website was easy, ordering was easy, shipment was quick. re-ordering a replacement when my umbrella broke was also easy. FYI- the umbrella became damaged when there was an unexpected high wind storm and my table tipped over, it didn't break due to poor quality. my 2nd one seems a little wobbly (the poles don't sit snug inside each other) but not bad enough to bother me.

UPDATED:::: Customer service contacted me and made things proper with me, gave me a few choices :-) Product is cheap, had problems out of the box. Sent an email and never got a response. Umbrella is like a cheap Home Depot one , but costs more.

Patio Depot has contacted me and been very helpful. I like their product and would use them again

They were fast in getting me my order

I was very impressed with the shipping, I got my umbrella in only 2 days. I love my new product, the quality is great! Great company, will definitely order more for you guys!

Although The 11’ canteliever umbrella we received arrived damaged and with no instructions, we spoke with David at the Patio Depot’s Customer Service Department on the phone today and they have offered to ship out a new replacement umbrella tomorrow with no additional cost to us! 😀