PatioDepot.comOur Company focuses in delivering top of the line products to our customers with an exceptional customer support to make your patio look and feel like your personal sanctuary.
PatioDepot.com (patiodepot.com) has 133 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Showing 8 reviews with 2 stars · Clear filters
trent W.
I don’t have my order so my feedback is on the incorrect delivery date posted on your site. I ordered expecting for things to be delivered in 2 weeks due to processing and shipping. I was called Sunday night informing me that my order is out of stock and the next shipment isn’t expected until late May nearly 2 months later than I expected. I have a family event on June 11th and now I’m worried it won’t get here in time.
Beth Ann M.
No communication about my order I have to call all the time
Seth F.
No communication regarding delivery of table.
Michael P.
We had a warranty issue with an outdoor Umbrella we purchased last year for $120. The warranty was honored, but Patio Depot insisted upon a $70 shipping fee in order to receive a replacement umbrella. The warranty language on their website does not state that a shipping fee will be charged for the warranty to be honored. I feel that this is an unfair hidden charge for the warranty.
Palm T.
Placed order and it took 2 days for them to tell me it was out of stock. Website is still not saying it’s out of stock.
Jan
I purchased 2 different umbrellas and the table one is great the cantaliever one was a waste of money. The slightest breeze and all it did is swing. The patio depot was of no help and it is now trash.
Harold P.
Returning a defective item was not a good experience.
Jerry E.
October of last year (2017) I contacted The Patio Depot regarding a defective 8' offset umbrella. They offered me a replacement 10' umbrella. They didn't have the 8' in stock. It's now April 24th (2018) and after several emails and phone calls. They claim that there is still no stock. It seems a little strange that a company that claims to be one of the largest patio furniture store doesn't stock this umbrella. Especially this time of year. The run around I'm getting is getting OLD. Next stop the Better Business Bureau.