PatientFiReviews of patientfi.com

Justin was amazing! Very helpful and answered all of my questions...Was very polite and patient..GREAT CUSTOMER SERVICE!!!

Excellent customer service service. My problem was tended to promptly and resolved within hours. I am very grateful for the service I received.

Justin was fantastic explaining everything and very prompt getting back to me with an answer. Excellent customer service which sadly is not seen very often anymore.

My agent was great he helped me with everything step by step

I had the unfortunate experience of needing to cancel a loan with LaserAway, and I must say, the customer service representatives who assisted me was absolutely useless. However, I reached out to PatientFi and had the pleasure of dealing with Jody and I must say, his service exceeded my expectations. I was greeted with warmth and professionalism. Jody was incredibly knowledgeable and patiently answered all my questions, guiding me through the entire process. Overall, my experience with Jody was exceptional. His service sets a benchmark in the industry for his professionalism, efficiency, and genuine care for clients' financial well-being. I wouldn't hesitate to recommend Jody to anyone looking for reliable and supportive financial assistance. Thank you so much Jody. I give you 10 stars for your service!!!!!!

All employees very professional and friendly.

Justin was so helpful in resolving my issue!!

Very nice and understanding. Would be more beneficial if the total loan amount displayed was WITHOUT additional interest fees. Or if they were put side by side to show the differences rather than only displaying one