Allie R.
Would not recommend
Would not recommend! I had a 800 credit score before patientfi. I set up autopay to pay one third of my bill which I had 6 month promotional balance of zero apr. I set up the payments to pay within 3 months. The first report to my credit bureau stated I have intrest and my loan is paid -3%. I checked my account statement and the email they sent with my account balance. Neither match! The loan says I have 29%intrest AND DEFFERED PROMOTION! I have copies with timestamps on every document. This company doesn't know what it's doing and well ruin your credit by reporting incorrect info and you'll have to waste your time disputing it.
Response from PatientFiDec 5, 2023
Hi Allie, First, our apologies for any confusion. Our 0% APR promotions are a deferred interest promotion. Rest assured that if you pay off your balance within the promotional timeframe, no interest will be charged. In regards to credit reporting, we are obligated by certain state and federal regulatory bodies, as well as the our agreements with the credit bureaus to report the deferred interest. I understand this is frustrating and I'm sorry it has had a negative impact on your credit profile. However, like all trade lines, once your account is paid off we will report the account as paid in full. This should have a positive impact on your credit profile. Should you have any questions or concerns, please don't hesitate to call us at 866.734.5979. Thank you!