Party City is an American publicly traded retail chain of party supply stores founded in 1986 by Steve Mandell in East Hanover, New Jersey.
Party City (partycity.com) has 312 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Lynn D.
I just love the party city located at 815 Hutchinson River Plaza in the Bronx due to 2 particular employees, Gloria and Manager Ken Roy. These 2 wonderful people are so compassionate and professional. Because of the kindness of Gloria and Ken Roy I will definitely continue to shop there and refer my family and friends. God Bless you Gloria and Ken Roy.
Adriana S.
The worst store in Miami. Specially the store in 84 Ave and Coral Way. I placed an order and the same day in the same hour that I need to pick up the order they told me: I am sorry but we don't have the items that you request. Very disrespectfully. I think that they have to close that store because is a garbage.
John J.
I ordered a Spider Man costume for Halloween. It cost $60. I could not see out of the eyes. The eyes were fabric with no holes or eye cups. Just fabric I was supposed to look through. I could not see anything but vague forms in bright light. I would not trust any review that did not mention the trouble seeing. The seams also came apart in the hands almost immediately.
李岱
GOOD items and high service
Elizabeth C.
If I can rate a negative I would. The customer service at the store and the customer service online is absolutely ridiculous. It been almost 3 weeks of me waiting for my refund. Every single person I have spoken too gives me a different response because of an error someone made and apparently it takes this long to process a refund. Absolutely RIDICULOUS!!! Not to mention the online information being inaccurate when you get the store and product is not in stock but online states different.
Tasha E.
Jessica a manager at the forum location did not want to replace my order of balloons. They failed to tell me the latex balloons only last for 6-8hrs.
Andrea G.
I just want to Thank Destiny at the Raleigh Town Center Area for her EXCELLENT CUSTOMER SERVICE!! I am from Atlanta and She made me feel SO WELCOMED!! Her knowledge of items was AMAZING. KUDOS DESTINY! Keep allowing GOD to use you! Ms Angie
Wilson F.
Better off going to the grocery store to be honest. Look I'm all for Party City during Halloween time but other than that, there's not much you can't get for the same price or cheaper at the grocery store or by going online. On top of this, going to the local Party City was a major hassle. The employees were miserable and the shelves were already bare when I got there. Nothing was in its place and prices were all incorrect when I got to the counter to check out. Would I recommend Party City? If there are other choices, no I would not. But I can say that for certain seasons including Halloween, they do come through and that's the reason I give my 2 stars to them.
