Party CityReviews of partycity.com

Niet bij bestellen! De site is misleidend, ik had niet in de gaten dat het vanuit Engeland komt datgeen wat je besteld. Netjes een betalings en bestellingsbevestiging ontvangen. Vervolgens een verzendbevestiging. Sk far so good. Maar dan geen levering! Zit nu al 2 weken te wachten. Heb ze gemaild en kreeg bericht “dat het pakket vast snel zal komen. En zo niet dan kan ik het pakket weigeren en krijg ik mijn geld terug”. Belachelijk. Het haat ee namelijk juist om dat er geen pakket geleverd wordt! Ik begrijp inmiddels ook dat de retourkaarten ingehouden zullen worden op mijn aankoop. Iets van €13,-. Kortom: slechte service, misleiding en hoge retourkosten. Ga hier NIET bestellen, doe ik ook NOOIT meer. En iedereen mag dit weten, ga het nieuws verspreiden.

I ordered my costumes on October 3rd and paid extra for the 2-5 day shipping. Here it is October 11th and I have not received it yet. I went on the website to track it and it has not be shipped yet. I have emailed costumer service two times in two days with not response. Poor service in my opinion.

This review is for party city Canada. I ordered and then read a lot of reviews that seemed absolutely awful. After reading I also found out that Party city canada was sold to canadian tire in august - so the majority of the reviews are invalid at this point. So here is my honest review. Ordered our costumes for this Halloween (2019) online on friday September 20. Tuesday September 24 I received confirmation that they had shipped - cut to today : Thursday September 26 - our box of costumes (3) has arrived!!! 2 business days! All 3 costumes are exactly as they appear on the website - and all came in the right sizes. I am extremely impressed. Every year I order costumes online and so far party city canada is the best for selection, price and shipping. Awesome :)

A bit pricey Wish they had better coupons Overall good products

Their store discounts and "rebate" / "gifts" were chaotic or false in my experience. Stella, a former manager in Surrey BC, gave me 70% off retail but only when she was present in the store to override the register. When she was away, the cashiers could only give me their max, a 50% discount. Their receipts had a "gift" or somesuch if you go to their site. So, I did, and got a email that was much less (worthless, to me) than the promise on the receipt. But, we Canadians, we don't go ballistic over such things. A few weeks ago, I was buying up more party supplies, and the new manager, new cashiers, could only give me 20% maximum first, then changed their offer to iirc 5% discount. Since I get 60% retail from other party distributors, I didn't. Also, their in-stock supply for what I needed wasn't enough, even checking other Surrey BC stores' stocks.

I love Party City! Between the balloons and the customers/employees, it's a wonderful place! There is so much stuff for parties of all kinds. Around Halloween time, the ideas are endless. Sometimes the prices can be a bit steep, but the quality is rather good and sturdy. The costumes are made well, I've gotten several and they stand up to some pretty good use. The plates, napkins, and other tableware holds up to some heavy duty foods and I've used them a lot. The selections of balloons!!!!!! So many choices! And the selections are always growing and changing. I may have developed a love for snickers that I never knew thanks to PC, my family laughs when I come home with them now. As an employee, it's a wonderful experience. I love working with the balloons especially. But my absolute favorite moment is seeing little children come in. Their faces when they see all the candy and balloons is priceless. Shocked awe and they look like they went to Disney. Seeing regulars is rather heartwarming too. I have a few that come in so often, it feels worrying when I don't see them in a while. My coworkers are an extended family. Even the ones who have left and moved on to other places of work. And I love each of them! Honestly, Party City is wonderful! Between the items and the people it's always a party there! And it's a place I'll continue to love. It has changed and shaped me in good ways. I've learned how to interact with people from all walks of life and nationalities, we have several people who have thicker accents and learning a bit about them and where they're from is so cool!! The elderly ones who come in mainly for the birthday cards have lessons and stories they'll part with, on slower days thankfully, and I treasure them all.

Just got all the supplies in time for my niece’s bday usually I go to the store but some stuff was only online and I was skeptical because of possible damage to fragile things but it came packed really well no problems.

Poor Customer Service attitude & assistance 4-8-19. Tried to purchase Helium balloon arrangement but was told NO HELIUM available at Nile nor neighboring stores. Stores was out of Helium for the week but CUSTOMER COULD PURCHASE HELIUM TANK ($32.00) and do yourself. I asked why wouldn't store use what was available to them service purchase request. NO ANSWER. Apparently undertrained staff. No manger available to assist with resolution. My solution: Bought same tank for $20 @ Target/across the street.