Party CityReviews of partycity.com

Ordered balloons and favors to be delivered on a certain date delivery guy shows up with less than half the order. No one from this ridiculous company called or emailed to let me know they didnt have the items. The order was placed 14 days in advance do yourself a favor and do not order from them.

Ik wil zelfs geen ster geven nutteloze bedrijf supper slecht klantenservice ze sturen niets op tijd maar als jij naar hun website gaat staat wel op binnen 1á 2 dagen word jou bestelling geleverd dus lieve mensen niets van hier bestelen het is het niet waard !!!! En als dan geven ze de verkeerde bestelling nummer door. De service is dikke NUL en die person die me zou geholpen hebben Ann-Kathrin Münchow hielp totaal niet supper slecht. Dus mensen niets van hier bestelen jullie gaan dikke spijt hebben!!

Bestel hier niks. 32 kadootjes besteld en betaald. 2 binnen gekregen. Naar de rest van het geld kan je fluiten.

I did a return in early June and still haven’t received my refund, I called the customer line 4 times and they keep giving me excuses. Party city sucks and they still owe me money. I tried getting a hold of the store manager as well and he was to busy to talk to me. He didn’t want to talk to me about the situation. Party city sucks and steals your money

Simone is Awesome!!!!!!!!!!!!!! (How many exclamation marks can I use without taking up my whole review). She took the time to go over my balloon arrangement until I was completely satisfied. She had to deal with other customers at the time she was helping me but never came back in a rush or any frustrations. She was all in it. She expressed this is what she loves to do…. party plan and make beautiful decorations for parties. You could tell that she meant it by the way she helped me. If anyone ever goes to Party City Alameda please connect with SIMONE!!! I mean a party is a special event for you and your loved ones. To have someone maintain the spirit of that party is exactly what you need. She could tell I was nervous about making it perfect and she wanted to relieve as much of that nervousness as possible. She presented me with other options like weights I could use, how I could place the balloons on the table as center pieces, how I could balance my balloon bouquet with satin balloons, how larger balloons may not fit entirely in the car but if I did decide to get them how they can be placed at the end and blown up at the event. She suggested mylar balloons to stand out with the bouquet… I mean so many different things without the feel of the upsell, just ideas I could use to make it great. I can not sing enough praises about Simone… she was everything!!! I told her she will be there for my wedding :-D!! Thank you girly!! I cannot wait to work with you again!

Niet hier kopen

Horrible experience with partycity.com and the customer service. I typically rather write a positive review on experiences with companies and do take the time to do so but unfortunately this time I find myself writing a negative one. I made several purchases online and never received my receipts and when I went to the store to pick some of it up I was told that I should have received the receipts. I have needed to return something that I ended up not using and have called customer service several times within 3 days and I have not even been able to understand the representatives that answer the phone as it seems they are working from overseas which honestly even makes me unhappier to hear. I now understand why the reviews are so poor and unfortunately I will begin finding a local party store where I will enjoy to spend my money on a smaller business in hopes of having a more personable experience.

I just ordered a range of balloons for my Dads 60th birthday a few weeks ago and was so impressed at the delivery service and they were delivered on time and securely in a big plastic bag. The colours were fab and we were able to get a personalised message on some of the balloons which was just a fantastic personal touch. Altogether I got two big number balloons, 4 star shaped balloons, two of them with personal messages painted on in a lovely gold glitter paint, with four balloon weights and string plus the delivery all for €50. A fantastic and reasonable price I thought, safe to say I will only use Party City for any party needs from here on out! A big Thankyou!