Party CityReviews of partycity.com

Awful. The hair spray didn’t work and just made a mess, terrible stock of items and never a good place to look, it smelled like smoke and it looked disgusting not coming back.

They say everything is being shipped but will not answer emails and NOTHING has been shipped. I tried checking for reviews prior and didn’t see anything but now Im seeing the reviews.

No wonder their going out of business. The advertise a stand here for $10 and charge me $31 . on top of that they charged me full price for almost everything even though it was supposed to be 75 to 90% off . Tried calling customer service and they kept hanging up on me . Finally Contacted customer service they just gave me a runaround and refuse to help me . Scam artists.

Worst experience coming here. Came to pick up balloons for my son’s birthday on behalf of my wife, while trying to find our balloons while a supervisor by the name of Brooklyn got annoyed and started showing attitude. After they had made a mistake on our order, they did not want to rectify the issue or take accountability for anything, instead Brooklyn started making snarky remarks under her breath and everytime I tried to call it out she showed more attitude. She got so angry at one point she popped one of the balloons out of frustration, never will I return here and bring any further business to such angry and negative people.

Never had an issue shopping here ever. Great place to if you need party or costume supplies. Recently the cashier found solutions for my specific requests I never would have thought of on my own. Very helpful

The lady at the register wasn't very friendly. I had to make a return for something I bought the day before and she almost didn't accept it....

I placed an order to surprize my son with a deluxe balloon package for his birthday for January 13. I called Party City every day talk to different people to make sure for correct deliveries. Not only wasn’t made ruin the surprise and make me miserable. I WILL NOT ORDER AGAIN and please who reads don’t order with them they will ruin your day.

Leave a zero if possible. Would not accept an unopened return. Said only had 7 day window. It was bought for volunteer fire department and we are 3 hours away so hard make special trip to return $100 item. No wonder going out of business. Local St. John’s manager very hard nose as well. Buy online somewhere else next time. Trying shop local but doesn’t work out.