You guys are great. It was a pleasure working with you. I will keep you in mind for my future projects. Keep up the good quality and work. 👍
Response from Partition KingAug 3, 2020
Thank YOU Edwin, a pleasure helping you with your partition needs!
Leslie
Project Manager
800-685-7541
TS
Tim S.
We have purchased toilet partitions…
We have purchased toilet partitions twice now. The quality is great and the prices are fair. Getting ready to order again.
Response from Partition KingJun 24, 2020
Tim, we're really happy and proud of the positives you've experienced with Partition King, and we look forward to working with you again.
Leslie
Project Manager
800-685-7541
DA
David
They are very easy to work with and the…
They are very easy to work with and the material is high quality. They will work with your designs. I have done about 6 commercial baths in the past year and have had not problems. Delivery has been as promised
Response from Partition KingJun 19, 2020
A happy, 6 order repeat customer.... says it all.
Thank you for your repeat business David.
-Leslie
Project Manager
800-685-7541
JO
John
Partition Kings have been great to deal…
Partition Kings have been great to deal with have purchased several sets of partitions from them with no problems fast reliable service quick quotes great drawings working with them has been a pleasure.
Response from Partition KingJun 18, 2020
Thank you John - your continued business is much appreciated!
-Leslie
Project Manager
800-685-7541
GV
Gary V.
Terrible experience
Terrible experience. Order was shipped quickly, but with wrong delivery phone number, which delayed delivery by 5 days. That messed up our schedule, and by the time we got back to install them, we discovered there were ZERO instructions, so we muddled through. We were 20 screws short to finish putting them together, and they refused to send more. There are also gaps in the panels due to they way they designed it, which means there is zero privacy. The partitions are so short, an average person can see over them . When I wrote the company they basically said "too bad, we shipped what you ordered". I will never use them again
Response from Partition KingJun 16, 2020
Gary, we apologize for the phone number mishap and take full responsibility, we sincerely regret that happened, but are glad to know even with the wrong number, your order arrived quickly.
As far as instructions, had we known you needed help with installation, we have install videos and other documents we would have been happy to send to you. All you had to do was let us know.
Concerning the screws, we emailed you the photos of the hardware of your actual order, showing that everything needed had been shipped, whether you misplaced the screws, etc... we did offer you the opportunity to purchase the screws so you could complete your partition project.
Regarding your belief that the partition's are too short, your order was for powder coated metal in the industry standard height of 58" in the floor mounted style which are to be installed 12" off the floor making the entire height 72" tall, however had we known you required a special height, we could have supplied you with a quote for custom height panels.
Your order was placed online via our online configuration tool, which means you supplied all of your own measurements, once we received your order, we then sent you our shop drawings that indicated the exact sizes you submitted and you signed off on those documents as being accurate, therefore any gaps you've experience are due to incorrect measurements that you supplied. We can only go by the measurements the customer gives us.
We take no pleasure in knowing any of our customers have a hard time with installation - your order arrived quickly, and as promised, the other matters you reference, were things out of our control.
Leslie
Project Manager
800-685-7541
AN
anita
last time we used this service
last time we used this service. we were amaze by the quickness of their response and delivery.
Response from Partition KingJun 19, 2020
Hey Anita, we are thrilled you were amazed with your experience with our response time and quick shipping - that is our goal, every time!
Leslie
Project Manager
800-685-7541
DH
Dan H.
I was very pleased with Partition King
I was very pleased with Partition King. From the ordering to the delivery. Price was unbelievably fair and the quality of the product was better than expected. Installation was very easy. I have nothing but good things to say about Partition King and will only use them in the future.
Great customer service, very on the ball.
Thanks again Partition King.
Dan Hickman Construction L.L.C. Akron, oh.
Response from Partition KingMar 23, 2020
Thank you Dan for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Customer experience and satisfaction is our priority! We look forward to assisting you again in the future.
-Leslie
Project Manager
800-685-7541
JM
Jose M.
Everyone take care about the coronavirus
Everyone take care about the coronavirus
Response from Partition KingMar 23, 2020
You take care as well Jose, be safe!
-Leslie
Project Manager
800-685-7541