Received everything on time and was easy to assemble. Good product
Response from Partition KingJan 14, 2021
Perfect Randy, that's what we work hard for everyday, to know that our customers receive exactly what they need, exactly when expected. Have a great New Year!
Leslie
Project Manager
800-685-7541
GB
Gary B.
You were very helpful
You were very helpful. I had a seasoned contractor do the install. No problems. The tenants are very happy.
Response from Partition KingJan 14, 2021
We appreciate your kind remarks and are happy to know your customer is happy!
Leslie
Project Manager
800-685-7541
SA
Shanon A.
Great service and product.
Great service and product. Messed up the order a little, but shipped out the missing parts right away and expedited the shipping.
Response from Partition KingJan 14, 2021
Thank you Shanon for this honest and candid review... we strive for perfection, but if there is ever a mishap, we do our best to rectify it right away!
Leslie
Project Manager
800-685-7541
PS
Paul S.
Great place to get partitions
Partition King provide our project with bathroom partitions. They not only had our partitions out of production within a week. My partitions were pack to prevent damaged. Any questions I had were answers quickly. I highly recommend Partition King and their staff and will definitely look forward to working with them on our next projects
Response from Partition KingNov 20, 2020
Thank you Paul, it was our pleasure assisting you guys and we look forward to working with you again.
Leslie
Project Manager
800-685-7541
BK
Brandon K.
This company was helpful and…
This company was helpful and responsive. They had the best prices of anyone we checked out. The panels were good quality. Shipping was a bit expensive
Response from Partition KingNov 13, 2020
Thank you Brandon, we're so pleased you've taken the time to let us and others know of our very competitive prices and of our high quality products and service, it is so appreciated. As for shipping, keep in mind, partitions are shipped by LTL carriers on large pallets weighing 100's upon 100's of pounds, and we strive to secure the lowest real-time shipping cost for each and every order. - Thanks again Brandon!
Leslie
Project Manager
800-685-7541
GG
Gerald G.
I know nothing about partitions!
I know nothing about partitions!
they did a great job of answering questions and the product arrived packaged well and in great shape put them up they look great and I hope they last forever
Response from Partition KingSep 16, 2020
Thank you so much Gerald for taking the time to share your experience with Partition King, we're so glad to hear everything has gone smoothly and that your partitions look great!
Leslie
Project Manager
800-685-7541
JR
Jonathan R.
First Time online shopper for commercial
Well for starters it was the first time I buy something commercial online, so the experience from the start was great. I gave my dimensions and Leslie took care of the rest , She asked all the necessary questions and I got my quote within minutes. And we he had a slight mishap with a shipping error in which it was addressed as soon as I emailed . I got a response within minutes and the issue was rectified within an hours time frame. From when they got my email till the issue was resolved. Leslie and Michelle took great care of the issue and I ended up with a happy customer . I will recommend Partition Kings 👑 to all my subs and my own customers. I will continue to do business with them from now on. Thank you for great service
Response from Partition KingAug 12, 2020
Jonathan, it was a pleasure helping you with your partition needs, we appreciate you and look forward to working with you again in the future!
Leslie
Project Manager
800-685-7541
MD
Michael D.
Customer non oriented
Delivery came weekend of the corona shut down, the shipment sat for 4 months until allowed into the lodge. There was a door missing, no help getting it replaced. Made the lodge pay for it before shipped. This is what wrong with our country, pure greed. Don't expect this company to warranty anything. They suck.
Response from Partition KingAug 6, 2020
Mike, as a repeat customer with Partition King and having previously left us a 5 star review (which others can read by clicking "Read 1 more review about Partition King" below....) this new review and the fact that you're claiming you were unable to receive the order due to the virus shutdown, is very disappointing. All other customers during the COVID-19 shutdown, were able to receive and review their orders, even if their businesses were closed to the public.
We were very helpful in assisting you with the door, we emailed you the link to pay for the door several times, it is your responsibility to make the payment. The last we heard from you about the door, you blamed the lodge that hired you for not paying and then again, after that, we sent the link again, and again we never heard back from you until this review.
We 100% stand by our warranty, but your door was not a warranty issue, your order was made 3 months ago from the date of this review. You waited 2 months before opening the order and then said you were missing a door, however when all of our paperwork and weight of shipment concluded that we had indeed sent you the door, you did not object and asked for a link to purchase the door and after numerous emails, we've not heard from you in an additional 15 days other than to have received this undeserving review for a situation you've mismanaged.
We cannot force our customers to pay, or to stay on top of their responsibilities, we can only provide them with the means to complete the order, which we did via several unanswered but read emails.
Partition King is the largest online vendor of toilet partitions, we have thousands of happy customers and we are usually very understanding and try our best to make all of our customers happy and will bend as much as we can bend however in this situation Mike, attempting to blame us and then your client and then to use the virus as a scapegoat for your lack of due diligence, is not something we're sympathetic to.
Leslie
Project Manager
800-685-7541