ParoReviews of paro.ai

I had never even considered a "fractional" executive until I REALLY needed one. I was skeptical, but our experience with Paro and our wonderful CFO, Greg, surpassed even my highest expectations. This is NOT a paid review. Greg has taken our start-up telemedicine practice to a whole new level in terms of financial discipline and ability to plan for the future. He has played a very big part in our success in 2021. I fully expect that Greg and Paro will continue to deliver in 2022.

I am a client, or potential client, PARO. I was looking for a part-time bookkeeper for my business. I went through their process and they found an out-of-state bookkeeper. And then their contract came up. The contract is incredibly one-sided and it doesn’t seem to protect anyone except PARO. It also has a one year term which is quite onerous especially if you don’t like the talent they send over to work on your books. And if something goes wrong during that one your time., Such as somebody steals your financial information, the contract says they are not responsible.They control everything including the payment method and terms. They also have binding arbitration. The contract was so long and so onerous that I declined. I don’t know why any business out there would agree to use this online platform. Buyer beware.

A lot of premisses not delivered, significant delays, and super over priced . They take money form you, you wait for six month, and than when it is time to deliver results, they say they are not the best fit for you. What was the point? Then you get a final invoice for 8k even they never ever delivered promised reports. Or you get a call with four of them, but only one talks and others just listening. Then you get a bill for $175/hrs. multiplied by four since they all were on the call even you never requested the call. This is a scam.

Paro kept my business afloat. Everyone experienced loss with Covid. My losses happened during tax season. My service provider from Paro kept my business running. I would have surely given poor customer service during that time. Totally recommend for long term or short term.

First of all, Paro as a company has been incredible from the start. They listen to what you need and don't rest until they fight the right freelancer for your job. As a nonprofit E.D. I was looking for someone who knew the ins and outs of the nonprofit world. My sales rep, Devon Moon, made sure that the freelancer I was paired with a fit that mold perfectly. When introduced to Tanita she was friendly, interested, and motivated to work. She was absolutely fantastic. Tanita cleaned up our books and then set best practices for our bookkeeping. It has truly changed the way our organization operates. The Paro team is always there for you-no matter what!

I reached out to this company to assist our non profit. This first contact showed a lack of knowledge or perhaps a tendency to force larger projects than needed onto small organizations. I explained that we have our accounting data for 2 prior years in spreadsheets and ee want produce basic annual financial reports based on it. Then for the current year we would make use of the accounting software to store the data and generate reports; which may or may not include a clean up of past years data in the software given future reports will filter it out. Well I was told flat out that they cannot help me, and it is an all or nothing. Being a software engineer and information systems professional, I know that this is the wrong answer yet the most costly.

Process to get hired went quickly and smoothly. Communication was great. Everyone was very professional and friendly to work with.

Paro connected me with a great accountant that was able to solve my issues. The work was done very quickly by Nikki and under the estimated budget. She went above and beyond her calling by helping us make sure we didn't run into the same issues in the future. Could not have asked for a better experience!