Park West GalleryReviews of parkwestgallery.com

We just returned from a Princess Alaska Cruise. We attended two art auctions on board by Park West Art Galleries. At the first auction, I won a prize in a little game that they had for the attendees. The prize was supposed to be an artwork. So when I went to claim my prize I was shown photographs of 5 paintings that they said I could choose from...however these paintings were not on board and I had to pay them $45 to have it shipped to me from their base in Miami. They had several hundred pieces of art in their gallery on board. But they did not have any of the art that they were offering as the prize. So why hold a contest on board when you don't have the prize available? Very strange? Definitely a red flag and a scam and I am glad I did not get sucked into it especially after reading all the other reviews. I've seen several scams like this online where something is offered to you for FREE and then you got to pay $$ for it to be sent to you and it may never arrive or it may not even be worth what you paid to have it shipped to you!! We took part in many games and lucky draws with several other shops on board and ALL prizes were given out instantly. No one was asked to pay any $$ in order to claim their prize! I really hope that people read the reviews before falling for the scam!

Park West Gallery did not hold the shipment for a month as requested and sent the tube early so it sat in the elements for over a month. The art was damaged, and Park West somehow concluded they are not responsible, we are! Park West Gallery reps on the ships say they will hold the shipment, but the shipping office does not follow these instructions making them irresponsible. Lousy cheap irresponsible company.

Paid for medicals & my Visa - told I would be reimbursed for Visa after we had virtual training but then they made it in person training where I would have had to pay for flights to the USA. Nearly 15k spent & the company went silent after messing a lot of people around. Disgusting.

We received amazing service by Park West Staff on our Cruise in December - were very excited by our 5 purchases - but on our return delivery has been laboured to say the least - we are still awaiting one after nearly 6 months. When I chase it up no-one responds - had to give a ring and I am still no further forward - I am absolutely disgusted at the level of service. Will never buy from them again

I was surprised to read all these bad reviews. On our recent Princess cruise, Park West was the most organized, informative and friendly section on the entire ship. I appreciated their seminars on different artists and the auctions were run well and actually a lot of fun. And my purchases came earlier than expected. Definitely 5 stars.

I bought a painting by Kinkade, last September, while on a cruise. I am still waiting for it to arrive?? It was sold in the auction as CP which should be framed but it was sent to a completely wrong address unframed. When I finally located it, it had been returned to parkwest, they then agreed to have it framed and resent. Wait for it, after sending them my address and pointing out to them, that my address was on the original invoice as well,they then posted it out to the wrong address again. I have not heard from them after that! There is incompetence and then there is further incompetence??? If you are on a cruise be very careful, my advice would be stay away from them, I'm regretting ever buying anything from them.

My nearly 90-year-old mom went on a cruise... Although the family believed she would be somewhat safe on a cruise, Park West(PW) took advantage of her... She can only remember looking at some PRETTY art on board, but now has a bill for over $10 thousand dollars for artwork that has not even been received... When advised of situation, via a PW/Synchrony credit card bill, my brother and I reached out to PW and cancelled ANY order... PW is stating ALL orders are FINAL, even when cancelled soon after cruise and BEFORE any artwork sent... NOT a good policy IMO, but to take advantage of elderly is immoral and just bad business... Do NOT trust Park West seems to be the lesson learned...

Was on Carnival cruise in March. Bought some artwork and was happy with the expereince. However my advise is not to apply for their credit card. They approve and right away put a hold on the funds on the card before even sending artwork. Was told on the cruise the credit limit would cover the art. That was not true. The sales team on the ship were great, dealing with Park West now is a nightmare. Once (If) I get all my artwork I will be cancelling the card and never buying from them again.