Sally S.
Richard Glauser was our tech this…
Richard Glauser was our tech this morning, he was knowledgeable and explained what the problem was in terms I could understand. Work was performed as requested.
Since 1974, Parker & Sons has served homes and businesses in the Phoenix and Tucson metropolitan area and delivered exceptional cooling, heating, plumbing, electrical, water quality, and insulation services. We have an A+ rating from the Better Business Bureau (BBB) and have won the BBB Torch Award for Business Ethics twice!Our dedication to quality workmanship, outstanding ethics, and 100% customer satisfaction started with Grandpa Parker. And we’ve continued to produce the best work with the best staff in Phoenix to this day.
Parker & Sons (parkerandsons.com) has 71 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Sally S.
Richard Glauser was our tech this morning, he was knowledgeable and explained what the problem was in terms I could understand. Work was performed as requested.
Alan B.
I needed a kitchen drain cleaned. They sent out a person to run a snake which cost $400. He recommended that I have a camera in the line to check for more grease. There was quite a bit of grease left in the line. I was told that it needed to be jetted, and that if I did, the camera fee would waived. $400 for the camera and $1100 for the jetting. They did not waive the camera fee and I spent $1800 to have the drain cleaned. Even if they had waived the camera fee, it still would have cost $1400. This kind of gouging is why inflation is so high. A company should make a reasonable profit, but this is terrible. I need to find a new plumbing company.
Marvin
I just had an A/C service performed by Mr. Mackenzie Cajutoy. His knowledge, professionalism, transparency, anc courtesy are seldom found in service professionals. He definitely represented Parker & Sons with great distinction. Give him a raise!!
Jake H.
That quoted me $1,250 to replace 8 smoke detectors. I dis it myself for $130. Also quoted me $2,500 for a breaker box restoration that after another bid I was told it's not due for another 5 years and to do it would cost $1,000. Now I question every other thing they have upsold me because "I needed it". They also changed pricing on me upon arrival to flush my watter heater. As a plan member it would be an extra $500 so I called a local company and they did it for$200. I don't trust them any more and looking for a new company. Also, a local company told me that thier technicians get a commission on what the can sell you on at the time of service.
Janelle H.
If I could give a no stars I would. We've had nothing but problems from the time the techs putting in our a/c last year, them getting into a fight in our driveway and leaving a big hole in our ceiling where the old furnace was, to excuse after excuse and then the tech that was to come out to check and do the yearly maintenance. He called and said he was about 30 minutes away. 3 hours later he was still a no show. He never called to say he was running late and never heard from the company on what happened. We are done!
billy
Parker & Sons are 100% scam artists their tech's are paid on commission..They told me my NEW A/C unit needed $1,900 in repairs to get it working again then a honest company came out & it was only a $50 part to fix... DO NOT USE PARKER & SONS !
Mike A.
Do your homework. Tech Said the best options were $13,000 - $20,000 replacement and didn't check using gauges and didn't verify that the #1 reason (Over 80% of the time), a clogged air filter, wasn't the issue. Stated leak detection was 3/4 of the cost of a new A/C (Which is a lie.) Do your homework. Any company can have a bad apple.
Carolyn C.
Mathew Vieira came out on a Friday afternoon, accessed my problem, went and got the necessary items to repair it. He was friendly, knowledgeable and fixed the problem and I got my water turned back on after being off most of the day. He cleaned up any mess that he had made and you would never had known he was there at all except my shower was fixed. I feel that Mathew is a great asset to this company and because of him, I would use this company again and recommend it also.