Since 1974, Parker & Sons has served homes and businesses in the Phoenix and Tucson metropolitan area and delivered exceptional cooling, heating, plumbing, electrical, water quality, and insulation services. We have an A+ rating from the Better Business Bureau (BBB) and have won the BBB Torch Award for Business Ethics twice!Our dedication to quality workmanship, outstanding ethics, and 100% customer satisfaction started with Grandpa Parker. And we’ve continued to produce the best work with the best staff in Phoenix to this day.
Parker & Sons (parkerandsons.com) has 71 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Nicole M.
They came and tested my water. Kept adding drops to make it "bad" enough. Told me it was undrinkable and I would have health problems. Tried to sell me a ro and water softner for over $10,000. I tested it myself after they left. It was my plan all along...it all tested ok.
DAN J.
Parker and Sons have had at least 4 trucks parked blocking neighbors garage doors so they are not able to leave to go to work. There is adequate parking and it's only a 20 second walk . Worker was upset at neighbor for asking him to love his truck. Inconsideration !!!!
Andrea
SAVE YOUR MONEY. The techs who came out were great, but the pricing was horrendously inflated. Long story short, it was going to be about 1,900 bucks for what was recommended, I called Eco solutions, not some fly-by-night discount company, and for the exact same services it was going to be roughly 50% less. Nice work trying to price gouge.
Jack
I had an issue with my sprinkler control box. Parker and sons demanded it was an anti siphon valve. I insisted it was a control box but they installed an anti siphon valve for about $1200. It did not solve the problem so I installed a control box and fixed the problem. They are the masters at finding add on costs. Be careful
seansbrew
Parker and sons came to my residence to give me a quote for replacing a shower valve. The quote seemed unreasonably high. I declined the quote and called a reputable company. The company I hired did not charge me for a quote. Parker and sons charged me $79.00 to take a look. Parker and sins quoted me $1700 to change a valve that ended up taking 2 hours to replace. The quality and brand of the part was the same for both companies. The company I hired charged me approximately half of what P&S wanted to charge me. These prices are not in line with valuing their customers. Many reviews about Parker and sons state that the company routinely charges outrageous prices. I will never recommend P&S.........ever
Jesse
Parker and Sons appointment was made for Saturday, 10:00am to 2:00 window. We called the number at approx 12:45 pm and was advised that don't worry the company would call before arriving. We got a phone call approx 1:00 pm to be told that we now had to wait after 2:00 pm because the staff was working on customer problems and now would be later. The office person did not care and made it clear and did not provide the actual time for arrival and we said we could not wait any longer than 2:00 PM AND SHE SAID OK FINE. For a 1st time contact this was Rude and POOR CUSTOMER SERVICE- They really need to make sure that all appointments schedule they can comply with all customers they make WAIT..... Thank you.
Ana
I made an appointment, took time off work, waited for 4 hours and they cancelled and rescheduled for another day. I took time off work again and after waiting for the entire window time, they just called to cancel and wanted to reschedule. I will be looking for a more reliable company to hire!
Amber
Called Parker & Sons at 9 pm on a Saturday for assistance at a vacation rental. Took forever to communicate with their CS on the phone. Was told repeatedly that their techs would be calling me back to see if they could squeeze me in for my emergency request. No one ever called.
