Paradise Grills Direct is proud to offer the worlds strongest built Outdoor Kitchens, Fireplaces, Fire Pits and Tiki Huts. Let us show you step-by-step why a Paradise Grilling Systems product offers the superior quality you have been looking for!
Paradisegrillsdirect (paradisegrillsdirect.com) has 56 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Showing 17 reviews with 5 stars · Clear filters
Carole R.
Great experience buying our newest Aruba 8 from the Winter Garden location of Paradise Grills. Delivered with ease and in a timely manner! Even had a few questions after the fact and the customer service was exceptional and informative!
Kim
I bought from the King of Prussia location and actually had a terrific experience from start to finish. We bought the GX-10 and the customer service we received was delightful — made the whole process fast and seamless we were able to host family functions outside in a matter of just a few weeks.
Nicole R.
We got the tiki and absolutely love it, the delivery team was a little late but gave us a courtesy call to inform us of the delay. We didn’t receive the grill cover at time of delivery, but we called customer service and they were quick to get that shipped out.
Waldy B.
My Husband and I were having dinner and ran into the Paradise Grills in Boca Raton. We are not in the market for a outdoor kitchen but there was a six foot kitchen that had a great deal. We decided to do it and we just got our kitchen a few days ago. The delivery team was super nice and left my backyard cleaned after the install. We have used the grill twice so far and we are really happy with it.
Christopher H.
Really happy with my experience with Paradise Grills. The quality of the outdoor kitchen is excellent, especially the 304 stainless steel. Everything feels well built and you can tell they put a lot of attention into the details. Delivery was seamless and everything arrived exactly as expected. I also want to give a shoutout to Kristo, who was extremely helpful throughout the entire process. He answered all my questions, kept me informed, and made the whole experience easy. Great product and great customer service. Definitely recommend Paradise Grills!
Lisa M.
What a beautiful showroom! My daughter and I stopped by to take a look at what they had to offer and I was surprised at how many beautiful options that they had available. Everything is definitely high-end and quality made products. Our salesperson, Tom McDaniel was very friendly and knowledgeable about the grills and was nice enough to take the time to explain all my stupid questions. I will be bringing my husband back in to pick out a grill.
Response from ParadisegrillsdirectOct 2, 2026
Thank you for the wonderful review! We’re thrilled that you and your daughter enjoyed visiting our showroom and exploring the wide selection of Paradise Grills outdoor kitchens and grills. We take pride in offering high-quality products with options to fit a variety of outdoor spaces and lifestyles. Tom will be happy to hear that his knowledge and friendly service made your visit enjoyable and there are never any “stupid questions” when choosing the right grill! We look forward to welcoming you and your husband back and helping you find the perfect addition to your outdoor space.
mark M.
Not sure what these other people are talking about! It’s a great business and the appliances are completely 304 stainless steel and they offer to replace parts of the grill if it’s a manufactured defect! They have fulfilled everything on their end that they said they would with my delivery! Delivery took about 8 weeks but that was expected as the sales associate told us. Would have liked to receive it sooner but that’s ok. We’re happy!
Response from ParadisegrillsdirectOct 2, 2026
Thank you for sharing your experience and for choosing Paradise Grills! We're thrilled to hear that you're happy with your outdoor kitchen and that our team delivered on the expectations set during your purchase. We take pride in the quality of our 304-grade stainless steel appliances, our product warranties, and providing customers with clear information throughout the purchasing and delivery process. We truly appreciate your patience during delivery and your confidence in our products and service. Here's to many years of cooking, entertaining, and enjoying your outdoor kitchen!
Gaylon B.
My wife and I visited the showroom floor of Paradise Grill in Frisco, Texas and we got outstanding customer service from the Salesperson Danny! Danny showed us all the grills and explained to all the functions of the grills, etc. We were very impressed and we can't wait to get a new outdoor kitchen & grill from Paradise Grill. All the models of the outdoor kitchens are awesome.