Judy F.
Love the service
I love the service and super fast shipping, I only wish I could knit faster to buy more products.
Paradise Fibers was established to help fiber artists get premium fiber arts supplies and spinning wheels in 1996. We are a family owned and operated fiber shop now located in a 27,000 square foot store in Spokane, Washington. We ship from the same store you shop in. You'll find we have fair prices, awesome rewards for regular shoppers and knowledgeable staff. Being one of the largest yarn shops in the world has made us a tourist destination for yarn-a-holics and fiber addicts all over the world. We have dozens of Spinning Wheels on Display with over 600 different Wool Rovings to choose from! We are open 7 days a week and ship within 24hrs.
Paradise Fibers (paradisefibers.com) has 285 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Judy F.
I love the service and super fast shipping, I only wish I could knit faster to buy more products.
Edward W.
I have purchased items from PF over the past few years and would recommend them to any of my fellow fiber enthusiasts. Packages arrive in a timely manner even though shipped to the East coast from West coast. They have a helpful staff and I like the fact they post videos on their web-site about products they sell. Great job Paradise Fibers!
Response from Paradise FibersJul 30, 2014
Dear Edward, Thanks for sharing! We love your input, on what you like best! We all put a lot of though and work into all the different aspects of the shop so we love to hear the good, (and always need to hear the bad). I am glad you like the videos if you every have suggestions please feel free to comment on the blog, or email our sales department, we are always trying to learn more! Thanks again for taking time out your day to give us a review. Have a lovely day and good luck with your next project! Sincerely, Morgan G.
Anne C.
I bought 16 ounces of white Jacob wool and it is fantastic. I'm very new to spinning, less than a month. For someone who is so new their website was so helpful. I needed something for a beginner at a reasonable price and their website was very helpful in choosing the right fiber, at the right price. I got standard shipping and I had the fibers in less than 3 days. So quick!
Response from Paradise FibersJul 30, 2014
Dear Anne, Thanks for sharing! Caring about the fibers comes from our foundation rooted in our local and personal sheep farms. We all put a lot of though and work into all the different aspects of the shop so we love to hear the good, (and always need to hear the bad). Thanks again for taking time out your day to give us a review. Have a lovely day and good luck with your next project! Sincerely, Morgan G.
nancy M.
I love shopping at Paradise Fibers!! Everything is clearly described, I earn bonus points when I shop, and before you know it, your package is at your door! The staff is VERY friendly and informative!
GAIL W.
I love the fiber club & all the goodies you get every month! Generous amounts of different fiber. I gifted the yarn club to my sister and she's crazy over the yarn & little presents😱
Response from Paradise FibersJul 30, 2014
Dear Gail, Thanks for sharing! We put a lot of work into our clubs so they have a good mix of interesting fibers. I love to drop spin my fiber club samples! Thanks for giving an honest and informative review of one of our "unknown unquantifiable" products! If you are ever interested there is an awesome Fiber Club community on Ravelry and I love to see photos of what people are spinning up, please consider posting photos of your spinning! Thanks again and happy spinning! - Morgan
Kathy M.
Paradise has great prices, an amazing selection of needles and they ship same/next day whenever possible. It would be my LYS if they weren't 1000 miles away from me!
Dolly Q.
If you want you yarn to arrive quickly, this is the place to order from. Everytime I order, the order arrives within days and I can start my project. They have a great selection of sock yarns.
Connie S.
In general my experience with Paradise Fibers had been good. They offer excellent products and usually excellent service, often next day service. However, a recent snafu has been a problem, I order Louet brown merino, the advertisement said 100 pounds were available, I also ordered shetland, and another type fiber. I ordered 3 pounds brown merino in separate orders on 7/17/2014. Paradise Fibers representatves contacted via e-mail and advised that some of the items I back ordered were on back order. On 7/18/2014, I talked to representative who advised the brown merino was not available, It still indicated on your web site that it was available. I told your representative to cancel the brown merino to send the rest of the order. She said she would credit my credit card for the deleted items and would get the rest of the order out and that I would receive an e-mail regarding shipping and changes right away. It is now Wednesday, July 23/2014 and I haven't heard a word. What is going on?
Response from Paradise FibersJul 30, 2014
Dear Connie, Thanks for the review! It looks like your orders shipped on July 27, and have been delivered. If there are ever problems or question about your account or orders please feel free to contact us directly! We are here for you and happy to help. Thanks again for taking time out your day to give us a review. Have a lovely day and good luck with your next project! Sincerely, Morgan G.