PanhomestoresReviews of panhomestores.com

I ordered a TV table online from PAN Emirates that was expected to arrive within 8 days. On the 8th day, the item arrived damaged and was immediately taken back. The team then called to schedule another delivery and confirmed it would be delivered the next day. However, on the following day, they decided to reschedule again without agreement and expected me to adjust to their timing. Every time I contacted customer care, I was told that a complaint had been escalated to the complaints manager and that I would receive a callback, but nobody contacted me. I have now been informed that delivery cannot happen today because it is already after 6 PM and no staff are available.

no refund facility. deliver wrong product

Very bad quality products, 2 nd shops have much building capacity

i have been waiting for my refund since December 20. These guys are a joke

Very disappointed with this purchase. The chair is extremely small — more like a baby chair — and the quality is very poor. The cushion and fabric are useless and uncomfortable. The person sent for assembly did not assemble it properly. I asked them to take it back the same day, but now the company is refusing to accept the return despite promising a pickup. Very unprofessional service and misleading product. Not recommended.

Do not buy anything glass here. There is no warranty if it cracks. We bought a tv stand made of glass a year ago and it just cracked this week on its own. The glass turned out to be defective and pan homes refused to take responsibility.

The manager of the shop in Muscat express way was very unreasonable. Very poor attitude and not understanding the customer. Even though he accepted my concerns as a customer he refused to act and do something about the issue. Very poor manager in the furniture area!

Had a very bad experience with pan home.we ordered a bed to replace an old bed because my pregnant sister was not comfortable with the previous one which was from pan home as well.our apartment is one bedroom apt.We are a regular customers of pan home. The new bed we ordered they came on time but was missing two parts and they had to leave the installation half way. The people who came to install they raised a complaint to the customer service and we called them as well way before their closing time, and told them our situation of having a pregnant women and need this issue resolved as soon as possible. This is not our problem that piece was missing we ordered. We called customer care to get an update the response was very unsatisfactory, as well as not helpful. Their response was like they can’t do anything . At the moment she has no place to sleep as she is not able to sleep on the floor. They have to check every order if the pieces are there or not. Please be careful when you order from pan homes as they don’t care about their customers. Customer id :456492