Mark C.
Ordered Delivery
Ordered Delivery. Never received the order. Called the store at 86th and Michigan road and was hung up on twice
Panda Express is America's favorite Chinese restaurant, serving fresh and fast Chinese food for over 30 years. Visit Panda online or in store today.
Panda Express (pandaexpress.com) has 576 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Mark C.
Ordered Delivery. Never received the order. Called the store at 86th and Michigan road and was hung up on twice
Mike D.
I am giving you 5 stars because I don't want Panda Express to loose the chain over my adverse comment,,,, The issue number one: your food "portions" are greatly small, too too small in all locations, they are definitely a short change to your customer's opinion and your lose of future come back business, as you must know, food cost is not significantly excessive when it comes to Chinese Food ingredients as it is commonly a known fact in the industry, that is definitely the core of most complains that transpires into other related issues on your reviews,,,,, I have had similar issues with my orders at Panda Express in the two locations near 9136 over the last several months and neither times the managers did anything to solve the issue, they stand like a goat and don't do a damn thing, they represent the company, only for Panda Express to appear as a CHEASP SHOT food operation, that even the employees on the floor appear as they are stringently stressed under a communist system with no power of fixing customer issues on their own,,,,, I am an experienced and worldly man,,, you guys need to shape up your frugal behavior or you will dilapidate over time, you have my word ,,,,, profit is not cutting down on customer's food portion, and stressing employees to act wearied because you have chosen to turtler everyone by unduly handling your customer base with this exotic mindset
Amber M.
All of my food was super greasy, my meat was mostly fat, and there was hardly enough noodles. Definitely not worth the money!
Deb Briggs W.
My honest experience is WE ARE NOT GOING BACK! Chinsy portions. Smallest 'To go' container I've seen, not much bigger than a styrofoam hamburger container. Probably not much over 1/3 cup of rice and same for chow mein. We paid almost $20 for 2 sides, orange chicken, beef was flavorless, w egg rolls. Small portion for meat servings also.
Teresa P.
I love panda express. I go there regularly. However the past few times I've went, my receipt is so light you cant even read it. AS for the code, for the free item it's very illegible. Whats the point of having a receipt if you can't even use it. I guess I wont back til I get to use the four coupons I have. Such a disappointment..
Deepa Jain G.
Useless store with useless food. I ordered half rice half noodle with black pepper chicken. What I got is almost full rice a very few noodle full of lettuce and beef. I was in a hurry so did not check the receipt they charge me $1.25 extra. Absolutely useless store. In the noodle it's always full of lettuce . you have to dig very hard to find some noodles. It's happening from my last so many visits. But today I litrely through everything in trash bcz I do not eat beef. It's as bad as there virus. I am never ever going back to panda express again. I am done with there customer service and food. Everytime you have to ask for sweet and sour sauce every time you have to ask for fortune cookies. They sell there food just like they are selling treasure and you will get only a little if you get the right order( may be) bcz it's more precious than gold. Useless
Norma
I went to Panda's Express on Vance Jackson, walked up to the plastic barrier and made my order. While I waited, I happened to notice the workers in the back. NO ONE HAD ON GLOVES AND THE PEOPLE WHO HAD ON MASKS HAD THEM PULLED DOWN TO THEIR CHINS, LEAVING THEIR MOUTHS AND NOSES EXPOSED!!!! Needless to say, I asked for a refund. A worker named JADA asked why. When I pointed out the issue with no one wearing masks or gloves, another worker immediately ran to the serving line and told the workers to put on gloves and pull up their masks...Bottom line for me...Aren't we still in the midst of the Pandemic?
nina
Second time in two weeks have gone to Charleston and Decatur location in Vegas, and food disgusting and minimal.It was cold, sides were soggy like had been sitting all morning, and got a plate full of vegetables, barely any chicken in items ordered.Not sure if they are being cheap to make up for losing money during Covid, but NOT good business practices.Think I am done!!