The service here was EXTREMELY SLOW! Not express at all! It took us 20minutes to wait for the chicken orders to be completed. Another person ahead of us waited about the same! I think more people need to be hired at this location.
ME
Melesia
Im a nurse from memorial sloan cancer…
Im a nurse from memorial sloan cancer kettering and I really, really hated at panda express, I haven't written there food since June and today I said let me try it again cause maybe it will taste different this time and a very BIG, BIG DISSAPPOINTMENT like really I went there and ordered my food and the gave me a full bowl of white rice and literally 4 pieces of chicken and I have to pay $10 a plate, so I asked the server to add more chicken he's telling me thats extra charge for another servings qnd I said that isn't another serving , he gone tell me oh that's how it serve so basically im just paying for a whole plate of white rice best I go home and cook my food then $10 for a bowl full of white rice qnd 4 pieces of chicken and top of that their food isn't popping like it use to be when they just open like their food is so nasty now the chicken taste old so old!! If he didn't served it in the bowl already I would have not took it now I came to my staff lounge and had to throw out half bowl of the rice that I paid $10 I should have went to Chipotle cause I xan never finished Chipotle food they definetly gives your moneys worth.. PANDA EXPRESS IS GARBAGE AND TRASH, I WILL NEVER EAT THERE AGAIN AS LONG AS BREQTH OS STILL IN MY BODY....PANDA NQSTY FOOD FOR $10....GOT ME SO UPSET YOW.
ZK
Zinya K.
Cassopolis St
Cassopolis St. Elkhart,IN. One of the best ones I’ve ever been too. All the staff members were super nice and the food tastes great. This might not be every Panda Express but this one has great customer service and good food.
TG
Tracey G.
ONLY ACCEPT CASH??!!!
After ordering take out, I was very dissatisfied with the fact that they don't accept any form of payment other than cash. The lady who took my order gave me NO such information, in fact, she didn't give me ANY information; not the price, how long it'd take, nothing so I had to leave once I got there bc I, like most ppl, don't carry cash. They should tell their customers this, along with other pertinent information, when they call to order.
JD
John D.
Just for some of you all that's unaware…
Just for some of you all that's unaware of this restaurant. They are the top most racist company I've ever seen since I been living. They all have illegal immigrant that work in all locations mostly the cooks they name change every time they send to a different location. Be careful where you spend your money at because panda express is ran by bad people from my experience and my option especially Kevin yang he's really racist.
RH
Rick H.
DISGUSTED
Last night my wife stopped at the store at 11929 Atlantic Blvd in Jacksonville, and when she got home, I opened my order and had only fried rice. The Beef and Broccoli was missing!
AY
Angel'yn F.
Manitowoc
Manitowoc, WI location. I went to pick up my order that I placed online, and the male employee operating the cash register was shockingly rude! I reached for some chopsticks that were on the counter and he screamed at me!! If I wasn’t supposed to grab chopsticks, why are they on the counter where I can reach them, and why is there no sign stating not to. Screaming at a customer is beyond expected, and caught me completely off guard by how extremely unprofessional it was. I checked my bag, and saw that the plum sauce and soy sauce that I selected online and also added to the special directions, were not in my bag. I asked the same man if he could please get me soy sauce and plum sauce. He acted like I just ruined his day by asking him a question, and then stomped to the back room. He returned with 3 packets of plum sauce. (I’m ordering for multiple people). I said, did you grab any soy sauce? He said Sorry I forgot... so I asked him to get me soy sauce and to please bring more plum sauce as 3 would not be enough. Angrily he goes back and comes back with 1 more plum sauce packet and 3 soy sauce packets...... Then before I can say anything else he sarcastically said have a good night and immediately walked away. So I said back sharply, ‘You know, you could be a little happier!’ And then I left the store. I was in such a sad and frustrated mood because of this experience and told my boyfriend I would write this review when I got home. When I did get home, my order was wrong, and they didn’t give me the egg rolls I ordered! No person should have to experience this and be made to feel this way just because they wanted dinner.
To make matters worse: They did not give me my receipt so I could place feedback on the website. They gave me the “Grill Ticket” with my order on it. I have the order number, time, my name, pick up date and time, but I do not have a store number or the code required to complete the feedback on the Panda Express website as suggested on the back of the grill ticket. I feel like they’re almost intentionally trying to prevent feedback from this type of experience! If you look at the other reviews, I’m clearly not the only person who is experiencing this at the Manitowoc store, and I really hope this gets resolved!