Panda ExpressReviews of pandaexpress.com

Had an issue with the survey/receipt (the back of the receipt was blank so no idea how soon I had to do the survey). When I tried to do it online, got the message it was expired, and had to be done in two days. Never got that info. They get the goodwill of offering this free entree, but then conveniently omit the details, so the they don't end up having to honor it. Pandaexpress.com customer service was just rude. If that's how they welcome back customers after COVID . . . on thing I learned from COVID is I can live without Panda.

Ordered mushroom chicken in the drive thru. Tried to add broccoli. Told cant add broccoli. I asked if they serve beef and broccoli. they said yes/ I said ok just add some and charge me for it. they said no. I said ok. Was told to pull aside and they would bring it out. I asked how long? they said 5-10 min. I pulled aside. After 20 minutes, I went inside. One other person in drive-thru and they gave up and left. 3 people eating inside. Asked about my order. they handed it to me (ice cold) and when I asked how long it had been there I was told about 15 min. Incredulous! Too lazy to walk 20 steps (like they said they would) to bring my order out. NO business! NO orders! Just lazy! Never go there! Big mistake. When asked I was told by mgr to just be glad I was in the drive-thru. Walk-in customers must wait behind ALL drive-thrus, and if you are there to pickup...or doordash, you are at the back of the line.

If I could do negative I would. Ordered a family meal deal with orange chicken as an entree option. Made my 4 yr old a plate that included the orange chicken and he soon began to scream and start crying while eating. He spit his food out and the inside of his cheek was bleeding. Looking through his chewed food we found a sharp jagged bone sticking out of the orange chicken. Terrible. My 4 yr old refused to eat anymore and still had to cook him something different which we were avoiding hence ordering takeout from panda. Situation could have been way worse especially if he would have swallowed it or if he would have stabbed himself in the gums with it. Still not sure if he did end up swallowing part of the bone since the piece we found was broken

I was very satisfied with my visit, as I walked in I was greeted very kindly and then the employee Caetlyn served me, she had a huge smile on her face and spoke loud and clear enough for me to hear. Once she finished my plate she rung me up and made me feel extremely comfortable and welcome. 10/10 visit I would recommend

I just went to the SLC airport Panda Express. Worst experience ever. I understand I was asking about their menu, but nobody was behind me. Their attitudes were horrible. Mean people here. One staff member with short blond hair opening mocked me with the other staff, saying I was like his girlfriend who could never make up her mind and then laughed with the other staff. The lady messed up my order and I had to correct her. LOTS of side - which I didn't want, but only 6 small (and I mean tiny) pieces of orange chicken. The entire thing didn't even fill the bowl line. Now I know why they had so much Orange chicken left over. I paid over $12 for a bowl and a small side. Way to much cost for so little food. Waste of money. Also, if the girlfriend of the staff member is reading this...girl, you need to get a better boyfriend. Full stop. Also never gave me a receipt and I finally had to reach over and pull it off their machine. Horrible...

The last 3 times I have been to the St.Francis location they are allways out of several dishes. Today I arrived at 11:15 am no lines at all and its lunch time. Last tome I come to this location its very apperant they dont want the business. Would rate a zero if I could.

Christina in the drive thru was RUDE and HATEFUL. Food was pretty good what they had anyways. Out of alot of things. No bags, no straws. All that is fine I get it it happens. But the RUDE "manager" was not called for.

My husband and I decided today not to return to this place. the spaghetti is raw and salty. I ordered meat and broccoli and the clerk put only broccoli. the chicken has no flavor. I asked for sauce for the egg rolls and the cashier said they didn't have them. With the same price I can go to another place to eat better.