Panda ExpressReviews of pandaexpress.com

I went panda express last night(August 18,2023 pacita san pedro branch), it was 8 30pm, we have not much option for dinner, I had panda express before 1 time, that time wasn't good expranced, but I did try again it was same not good. Price is over high and tax isn't included price that Manu, and chowmeine was no taste at all and my ice tee has smell bad in the cup. Even changed drink and still bad smell, I asked manger to smell it, he refused and no smell in the drink, I told him it was from cup not drink. He just changed drink but seems like de doesn't listen he still serve same size cups others. If only me get that smell maybe I was critical but my wife also get same smell. Overall taste not good enough what I paid for. I will not go anymore panda express in my life. By the way I had taste other country also I remembered it wasn't that bad.

The food we ordered was not fresh. They mixed old food with new food and it was terrible. The chicken was hard to chew and the rice was not done.

OK first off...I'm no hater. Just a retired F&B manager after being in the Hospitality Industry for over 35 years. Really? The service sucks there but they have very good food but when I order just a simple little accompaniment like a hot pepper (that is used in the Kung Pao Chicken) to top off my $11.01 dinner, the food server kid employee says, "sorry sir, I can't do that" So, that puts me right at 212 degrees, right? So I say, "can I speak to the manager?" So he goes to get the manager and I repeat my question to him and he says pretty much the same thing: "sorry sir, its a company policy" At that point, my hunger took over my patience and I asked for who the district manager is and he said Kristina. So, Kristina, I hope you will read this (because I checked the little box that says "Let Panda Express know about your review" I would appreciate an explanation to what the policy states to this rather insane, but largely very important experience, OK? If you want to call me, my phone # is 224.456.1699. If I don't hear from you within a weeks time, I will find you and call you, thanks!

Worst ever. Paid for a family meal containers filled a little past half way mark. No fortune cookies. Horrible!

Ordered a bigger plate online last night. It usually lasts me for three meals. I asked the employee. are there sauces in the bag? Yes, get home to find no sauce, the string bean chicken was two shred of chicken with all string beans, literally a tablespoon of kung pao chicken , no sauce and no taste to the food. Corporate does not give a flying fig about customer complaints. I reached out to them after buying 3 family feast meals for a birthday celebration and most of the containers were barely half full. So in reality I paid for three feasts and got about one and a half. They promised me coupons which I never got. Customer service is horrible. They are rude and just don’t care. Never again.

I asked for a beef and broccoli and got broccoli in my bowl so I got broccoli for 8 plus bucks and some rice that doesn't cost much to make at home. ok I really got one pinky tip shaped beef like to rub it in. I think the drive thru lady thought i was being rude as I thought she may have been or not have been talking to me in her earpiece.

I was served burnt teriyaki chicken. It was literally black chicken unacceptable. Pathetic. I have a picture but can’t upload

The food is too commercial. Afterward was a disaster. My stomach was sick for the next twelve hours.